Water Damage Lead Technician IICRC

puroclean; Phoenix (AZ); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Job summary

PuroClean Restoration Specialists in Scottsdale, AZ is seeking a Lead Technician who can take ownership of restoration projects, lead our field team, and communicate effectively with homeowners throughout every phase. You will create plans, supervise techs, document work, perform moisture readings, and ensure adherence to IICRC standards and safety protocols while keeping jobs moving.

If you are a self-starter with empathy, urgency, and a detail‑oriented, process‑driven mindset, we'd like to

Qualifications

• You may be a great fit if you:
• - Are a self-starter who can take ownership of a job once you understand the scope.
• - Can lead others, give clear direction, and work alongside your team.
• - Have empathy and can read people and adjust how you communicate.
• - Have a sense of urgency and understand that restoration work can't wait.
• - Are detail-oriented. Photos, documentation, equipment, cleanliness, and the little things matter.
• - Are process-oriented and understand the importance of doing things the right way consistently.
• - Are a problem solver who recognizes issues and takes action.
• - Have strong follow-through and don't leave loose ends for someone else.

Responsibilities

• Create a plan and lead technicians in executing it.
• Communicate with customers throughout the project.
• Take photos, moisture readings, and document work daily.
• Follow IICRC standards, company processes, and safety requirements.
• Identify problems or changes in scope and communicate them promptly.
• Keep jobs moving while maintaining quality, safety, and professionalism.

Skills

Self-starter

Lead others

Empathy

Sense of urgency

Detail-oriented

Process-oriented

Problem solver

Follow-through

Job description

Benefits:

• Health insurance
• Paid time off
• Bonus based on performance

Lead Technician

PuroClean Restoration Specialists – Scottsdale, AZ

Are you the kind of person who sees what needs to be done, makes a plan, and gets moving?

And can you recognize when a homeowner is stressed or overwhelmed, show empathy, and communicate in a way that helps them understand what happens next?

PuroClean Restoration Specialists is looking for a Lead Technician who can take ownership of restoration projects and lead our team in the field.

Our customers call us after water, fire, mold, and biohazard damage. We need someone who can walk into that situation, connect with the customer, lead the team, and keep the job moving.

Who We're Looking For

You may be a great fit if you:

• Are a self-starter who can take ownership of a job once you understand the scope.
• Can lead others, give clear direction, and work alongside your team.
• Have empathy and can read people and adjust how you communicate.
• Have a sense of urgency and understand that restoration work can't wait.
• Are detail-oriented. Photos, documentation, equipment, cleanliness, and the little things matter.
• Are process-oriented and understand the importance of doing things the right way consistently.
• Are a problem solver who recognizes issues and takes action.
• Have strong follow-through and don't leave loose ends for someone else.

What You'll Do

• Create a plan and lead technicians in executing it
• Communicate with customers throughout the project
• Take photos, moisture readings, and document work daily
• Follow IICRC standards, company processes, and safety requirements
• Identify problems or changes in scope and communicate them promptly
• Keep jobs moving while maintaining quality, safety, and professionalism

What Success Looks Like

The job keeps moving without someone having to chase you.

Your team knows the plan. The customer understands what's happening and trusts the process. Your documentation tells the story of the job. Problems are identified early. The job site is clean and professional.

Most importantly, you take ownership—from understanding what needs to happen through making sure it gets done right.

Benefits

• $24 to $30/hour, depending on experience
• Collaborative and supportive work environment
• Ongoing training and professional growth & development
• Paid time off, including 5 sick days and vacation after 6 months
• 8 paid holidays
• Health insurance
• After-hours bonus opportunities
• Overtime opportunities
• SIMPLE IRA with a 3% company match

About PuroClean Restoration Specialists

Our mission is to improve lives by helping people recover from water, fire, mold, and biohazards.

Our Core Values:

• First Do the Right Thing
• Thrive by Constantly Learning
• Respect Starts with Self
• Passionately Serve the Customer

If you're someone who likes responsibility, enjoys leading others, solves problems, cares about people, and takes pride in doing things the right way, we'd like to meet you.