Water Conservation Technician (Temporary)

East-Bay-Municipal-Utility-District-; Oakland (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits incl. medical, dental,

Transit subsidy

Tuition reimbursement

Job summary

East Bay Municipal Utility District (EBMUD) invites qualified individuals to apply for a temporary Water Conservation Technician position in the Water Conservation Division in Oakland. The role involves reviewing rebate applications, conducting residential water audits, providing conservation advice, and supporting outreach events.

Typical duties include assisting customers with rebates, answering questions, and maintaining program data; the position requires a valid CA driver license and the

Qualifications

• Completion of the twelfth grade or its equivalent.
• Two years of office or field experience with explanation/interpretation of procedures to the public; or two years of meter reading experience; or 24 college units in ornamental horticulture, landscape design or related field.
• California driver license and satisfactory driving record.
• Physically capable of climbing stairs and moving residential water meter covers; willing to work overtime as needed.

Responsibilities

• Responds to customer questions about water conservation via telephone, email, and in person with high-quality customer service.
• Processes rebate applications for water conservation programs including lawn conversion, irrigation equipment, and flowmeter rebates.
• Conducts routine residential water audits and explains how to detect leaks and optimize irrigation schedules.
• Sets up and staffs information booths and educational exhibits at community events and maintains program data.

Job description

The PositionEast Bay Municipal Utility District (EBMUD) invites qualified individuals to apply for this temporary (maximum 6 months) Water Conservation Technician position in the Water Conservation Division. The Water Conservation Technician reviews and processes rebate applications, conducts routine residential water audits, provides basic water conservation advice to consumers; assists water conservation outreach efforts including setting up and staffing information booths and educational exhibits; provides administrative and clerical support including compiling and maintaining program data; and performs other related work as needed.Typical responsibilities may include:• Responds to customer questions about water conservation, including leaks, high water use concerns, and landscape and irrigation questions via telephone, email, and in person. Provides high-quality customer service.• Processes customer rebate applications for water conservation programs including the lawn conversion rebate, irrigation equipment rebates, and flowmeter rebates by efficiently reviewing submitted images, satellite imagery and water use history to determine rebate eligibility. Assists customers with questions about rebates and related projects. Hosts online virtual “office hours” to answer customer questions.• Visits to customer premises to conduct routine water audits explaining to customers how to detect leaks by reading their water meters, reviewing water use patterns, surveying type, number, and condition of water using fixtures and appliances, testing water pressure, flushing volumes and faucet flow rates, assessing landscape water use, and recommending general irrigation schedules; distributes water saving devices and educational brochures and other materials; documents the results of water audits on prescribed data collection forms.• Tracks and responds to reports of water waste by notifying customer of reported problems and makes recommendations on how to eliminate unwanted water waste; may make recommendations for discontinuance of service in extreme cases.• Sets up and staffs water conservation information booths and educational exhibits at community and professional events; distributes water savings devices and written materials to nurseries, libraries, and businesses throughout EBMUD’s service area.• Maintains up-to-date internal database of activities, field audits, and responses including addresses visited, customers and people contacted, specific events and circumstances observed and the results of contacts.• Enters data into automated or computer-based work management systems.• Performs other related duties and responsibilities as required.Requirements1. Completion of the twelfth grade or its equivalent; and either:2a. Two years of office or field experience in which a major responsibility was the explanation and interpretation or procedures, programs or policies to the public; or2b. Two years of meter reading experience; or2c. 24 college level semester units in ornamental horticulture, landscape design or related field.3. Must possess a California driver's license and have a satisfactory driving record.4. Must be physically capable of performing the critical and important duties of the class, including sufficient agility to climb stairs and sufficient strength to move residential water meter covers as required to take reading. Must be willing to work overtime as needed.The Selection ProcessVisit www.ebmud.com to submit your EBMUD application online by Friday, September 25, 2026. Only application materials submitted online during the filing period will be accepted. Application materials faxed, mailed or delivered to EBMUD will not be accepted. It is your responsibility to clearly specify your experience. Applicants presenting the best combination of job-related qualifications will be reviewed for further consideration.NOTE: The recruitment for this temporary position will not result in the establishment of a civil service list.EBMUD is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual identity and orientation, national origin, protected veteran status or disabled status and will not be discriminated against on the basis of such protected category.All employment offers are conditional, pending the results of a Live Scan background screening. All selected finalists must participate in the Live Scan background screening process to remain in consideration for EBMUD employment.Supplemental InformationAs the first step in the selection process, responses to the supplemental questions must be submitted online with the regular EBMUD application. Please provide thorough, accurate descriptions of assignments you have personally performed. Should you respond with comments such as “see application” or “see resume” instead of addressing the questions directly, your application may not be considered.(300 word maximum per question)Regular/Probationary Positions:Our excellent benefits package includes:12 days paid vacation; 16 holidays; 13 days paid sick leave;Family health insurance (choice of Kaiser fully paid or Sutter Health Plus or Anthem Blue Cross 85% paid);Fully paid family dental and vision care plans; life insurance; long-term disability insurance;EBMUD Retirement Plan (reciprocal with CalPERS);$1,000/yr. contributed to flexible spending account or cash;$145/mo. public transit subsidy;401(k), 401(a) and 457(b) tax-deferred retirement plans; Roth 401(k);$3,500/yr. tuition reimbursement;And opportunities for professional growth including training and career development.Temporary / Limited Term / Temporary Construction Positions:Temporary (T) - Full-time, Temporary (T) employees are eligible for health benefits but are not members of the EBMUD Employees' Retirement Plan and do not have civil service status.Limited Term (LT) - Full-time, Limited-term (LT) employees are eligible for health benefits but are not members of the EBMUD Employees' Retirement Plan and do not have civil service status.Temporary Construction (TC) - Full-time, Temporary Construction (TC) employees are eligible for health benefits but are not members of the EBMUD Employees' Retirement Plan and do not have civil service status.NOTE: EBMUD employees with Civil Service status retain all benefits.