Watch Store Keyholder — Sales Leader & Service

Movado Group, Inc; Grapevine (TX); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Hourly wage plus commission

Employee discount

Time off

Benefits package

Job summary

Movado Group, Inc. is seeking a full-time Keyholder for the Movado Company Store in Grapevine, TX. You will drive sales, open/close the store, and mentor staff to meet goals while ensuring excellent customer service and accurate CRM data capture.

You’ll support inventory and merchandising tasks, maintain a professional environment, and handle watch servicing duties with care. Flexibility in schedule is required to meet store objectives.

Qualifications

• The ideal candidate has strong selling skills and experience, preferably in watch, jewelry, fashion, accessories, specialty and/or luxury retail and a strong commitment to delivering exceptional customer service with excellent interpersonal and communication skills.

Responsibilities

• Achieve or exceed personal sales goals as established by the Store Manager and develop knowledge of merchandise.
• Provide exceptional customer service.
• Capture CRM data in accordance with Company guidelines.
• Establish rapport with actual or potential customers.
• Merchandise product per company guidelines.
• Maintain a neat, clean, and professional working environment.
• Monitor and maintain merchandise for cleanliness, accurate ticketing and proper display.
• Assist in maintaining merchandise control logs.
• Follow security and loss prevention procedures.
• Service watches including sizing and battery changes as needed.

Skills

Sales skills

Customer service

CRM data entry

Interpersonal skills

Communication skills

Leadership/management

Job description

Movado Group, Inc. is seeking a full-time Keyholder for the Movado Company Store in Grapevine, TX. You will drive sales, open/close the store, and mentor staff to meet goals while ensuring excellent customer service and accurate CRM data capture.

You’ll support inventory and merchandising tasks, maintain a professional environment, and handle watch servicing duties with care. Flexibility in schedule is required to meet store objectives.