Assistant Store Manager — Luxury Watches & Jewelry

Movado Group, Inc; Grapevine (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hourly rate starting at $20.00

Commission on sales

Job summary

Movado Group, Inc. seeks an Assistant Store Manager for Grapevine Mills Mall in Grapevine, TX. You will support the Store Manager in daily operations, drive sales, deliver exceptional customer service, and lead staff training.

You will open/close the store, coach employees, manage CRM data, inventory and merchandising, and ensure compliance with company policies while maintaining a polished store environment. Weekend and evening availability are required.

Qualifications

• The ideal candidate has strong selling skills and at least 3 years of retail management experience.
• Experience in watch, jewelry, fashion, accessories, cosmetics, specialty and/or luxury retail strongly preferred.
• Exceptional interpersonal, communication and customer service skills.
• Must be organized and detail oriented.
• Must have intermediate computer skills, including MS Office (Word/ Excel).
• Must have open availability and flexibility to work according to needs of the business and to ensure store objectives are met (Flexible schedule including weekends and evenings).

Responsibilities

• Achieve or exceed personal sales goals as established by the Store Manager and develop a complete knowledge of the merchandise.
• Open and close store.
• Achieve financial objectives for the store.
• Coach and train store personnel to help them achieve their personal sales goals.
• Recruit, hire, train, and coach store employees to ensure peak performance of the store as well as employees.
• Ensure that the capture of CRM data, management of inventory, management of revenue, merchandising and loss prevention programs are implemented in accordance with company policy.
• Provide exceptional customer service and ensure that all employees within the store also provide exceptional customer service.
• Maintain the stability, security and reputation of the store by complying with corporate, legal and security requirements.
• Maintain a neat, clean, and professional working environment.
• Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing and proper display.
• Service watches which includes sizing and battery changes as needed

Skills

Retail management

Customer service

Interpersonal skills

Communication

Organized

Attention to detail

MS Office

Tools

MS Office

Job description

Movado Group, Inc. seeks an Assistant Store Manager for Grapevine Mills Mall in Grapevine, TX. You will support the Store Manager in daily operations, drive sales, deliver exceptional customer service, and lead staff training.

You will open/close the store, coach employees, manage CRM data, inventory and merchandising, and ensure compliance with company policies while maintaining a polished store environment. Weekend and evening availability are required.