Watch Parts Specialist

Signet Jewelers; Brentwood (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Signet Jewelers in Brentwood, TN is seeking a watch parts specialist to source and order parts for watch repairs. The role requires attention to detail and strong organizational skills in a fast-paced on-site environment.

Responsibilities include ordering parts via vendor systems, using spreadsheets to track part and job numbers, receiving parts, and maintaining accurate records in the Diaspark system while updating customers on repair status.

Qualifications

• High school diploma or equivalent.
• 1+ years experience in watch repair.

Responsibilities

• Order parts for watch repair using vendor ordering systems and reference part numbers and job numbers in spreadsheets.
• Receive parts, check against jobs in spreadsheets, transfer jobs to correct location, and maintain Diaspark records.
• Provide customer updates by phone regarding status of watch repairs.

Skills

Watch repair experience

Parts sourcing

Vendor ordering

Education

High school diploma or equivalent

Tools

Diaspark system

Job description

Onsite: Brentwood, TN

The watch parts specialist is responsible for sourcing and ordering parts needed to complete repairs. Knowledge of watch parts and repair is essential to this role. Strong attention to detail and organizational skills are required. Ability to work in a fast-paced environment is essential.

Essential duties:

• Order parts for watch repair. Utilize vendor ordering systems to order parts as needed. Create spreadsheets to reference part numbers and job numbers to easily match parts when received.
• Receive parts for watch repairs. Check off parts in spreadsheet to match to jobs. Transfer jobs to correct location when parts are received. Maintain accurate records in Diaspark system.
• Customer service. Answer phone calls from customers regarding the status of watch repairs.

Qualifications:

• High school diploma or equivalent
• 1+ years experience in watch repair