Watch Office Specialist - Oahu

Hawaiian Electric; Honolulu (HI); Sur place; USD 89 000 - 114 000; Plein temps

Résumé du poste

Hawaiian Electric is hiring for the Watch Office, a real-time monitoring and hazard reporting role in the Emergency Preparedness & Response division. This Professional position offers three vacancies on a demanding, 24/7 operation in Honolulu, HI.

You will coordinate with field teams, meteorology tools, and regulators to ensure timely situational awareness. Qualified candidates have a BA/BS in a related field and 5+ years of data analysis, project management, and program development experience

Qualifications

• BA/BS in business, fire science, engineering, environmental science, or related field; 4 years experience may substitute.
• Strong data analysis and reporting knowledge.
• Working knowledge of electrical utility procedures.
• Proficient with MS Office, GIS tools, weather modeling, dashboards and alerting systems.
• Experience with open-source information (NOAA, NWS, Google Earth).
• Experience in program or project management within emergency management or wildfire mitigation.

Responsabilités

• Monitor real-time weather and environmental data to provide situational awareness.
• Collaborate to validate hazards, provide updates to leadership and partners.
• Lead or support emergency response activities and training.

Connaissances

Attention to detail

Analytical skills

Communication skills

Teamwork

Stress tolerance

Problem solving

Self-starter

Formation

BA/BS in business, fire science, engineering, environmental science, or related field

Outils

MS Project

Microsoft Word

Microsoft Excel

PowerPoint

GIS

Google Earth

Weather modeling

Dashboards

Alerting systems

Description du poste

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: This posting will remain open until filled. Early applications are encouraged.

Brief Posting Description

The P DN WATCH OFFICE Department of the P EMERGENCY PREPAREDNESS & RESPONSE Division at Hawaiian Electric Company has 3 Management vacancies available. (Role: PROFESSIONAL)

Job Function

Responsible for the real-time detection and monitoring of conditions by leveraging information from on-the-ground field teams, meteorology tools, live video and audio feeds, as well as databases, emergency alert systems, social media, the National Weather Service, local public safety authorities and other agencies and systems. Assesses and reports incidents, accidents, and significant events affecting company infrastructure and/or public and employee safety for situational awareness.

Essential Functions

Environmental Monitoring and Analysis

• Gathers real-time publicly available information and open-source research to monitor and investigate weather and environmental elements, and interprets data to provide situational awareness; Performs data analyses for an overall assessment of hazards, risks, and impacts and initiates or assists with the initiation of protective measures and mitigation strategies. Ensures notifications and updates are made to the appropriate parties including managers, directors, executives, and regulators and escalates response and mitigation actions, when needed. Ensures sufficient resources are assigned; assists with obtaining resources and coordinates logistics support; and follows through, monitors, and reports on ongoing incidents until they are resolved or completed. Responsible for Watch Office internal and external communications.

Hazard Reporting

• Collaborates with internal teams to validate hazards and risks. Monitors, detects, and documents any occurrence of pre-identified hazards or threats to company/public safety and/or company assets/property. Provides situational awareness to company leadership and other functional areas and internal partners. Provides Watch Office situational updates during group meetings and/or calls. Assists with training, mentoring, and on-boarding of new analysts. Executes fire prediction analysis, as needed. Executes special projects and/or initiatives.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

Basic Qualifications

Knowledge Requirements

• BA/BS in business, fire science, engineering, environmental science, or related field. Four (4) years of relevant experience may be substituted for degree requirement.
• Thorough knowledge of data and reporting analysis normally acquired through college level courses or equivalent experience, highly desirable.
• Working knowledge of general electrical utility procedures and operations.
• Working knowledge of personal computers and related software applications such MS Project, Microsoft Word, Excel, Power Point, GIS, Google Earth, weather modeling, dashboards, alerting systems, and word processing, etc.
• Working knowledge of open-source research techniques and publicly available information (e.g., NOAA, NWS, Google Earth, etc.).
• Working knowledge of business process analysis techniques for assessing operational performance and process/performance management standards and methodologies.

Skills Requirements

• Must be available to work a rotating shift, including nights, holidays, and weekends, as required to support a 24 hour, 365 days per year operation.
• Requires high attention to detail, structure and rigor while demonstrating sound analytical skills. Demonstrated ability to collect and analyze data for reporting.
• Strong problem-solving skills.
• Ability to handle emergency response situations and to work in a stressful environment.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities and strategic direction.
• Ability to operate as a self-starter and meet deadlines.
• Ability to conceptualize new ideas quickly.
• Ability to work independently with little day to day guidance.
• Clear and precise communication skills via various methods and to different audiences. Excellent written, verbal and presentation skills.
• Strong interpersonal skills to direct, influence, motivate and persuade groups or individuals.
• Ability to handle difficult and/or sensitive issues while using tact, courtesy, and discretion.
• Ability to manage and develop/maintain strong positive relationships people at all levels within the company.
• Ability to motivate/influence others in cross-functional teams.

Experience Requirements

• Multiple (5+ years) data analysis and reporting experience.
• Multiple (5+ years) experience as a project or program manager preferably within the emergency management and/or wildfire mitigation space.
• Several (3-5) years of experience in developing and implementing programs.
• A few (1-2) years and experience data research in planning, forecasting, marketing, engineering, statistics, economics, finance, and/or analysis of technical/scientific data, highly desirable.

Role: PROFESSIONAL

Number of Vacancies: 3

Location: Honolulu – Oahu

Hiring Range: The hiring range for the Watch Office Specialist [Req ID 10613] position is $89,100.00 to $113,700.00. The person selected will be placed according to his/her skills and qualifications.

About Hawaiian Electric Companies

Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com .

EEO Statement

Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status.

Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at [phone].