Wastewater Treatment - Field Service Technician I

Veolia North America, LLC; Greenup (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan

Tuition reimbursement

Paid volunteering

Job summary

Veolia North America, LLC is seeking a Field Service Technician to perform field service orders, collect water samples, and install, read, maintain and test customer service meters. You will assist with maintenance of mains and service lines and support T&D operations as needed.

The role requires a high school diploma, 2+ years in water utilities, a valid driver’s license, and a water operator license or ability to obtain it.

Qualifications

• High School Diploma/GED is required.
• Minimum of 2 years in the water utility business preferred.
• Excellent customer relation skills required.
• Ability to write accurately and possess good communication skills.
• Basic computer skills or ability to learn Google-based programs.
• Highly organized and able to work well under pressure.
• Ability to work independently.
• Basic understanding of water distribution systems.
• Valid driver's license required.
• Class 1 or Class 2 water operator license required or ability to obtain licenses within a reasonable time.

Responsibilities

• Perform turn on/off, setting, reading, removing, repairing, testing and/or replacing residential water meters and recording data.
• Investigate billing complaints in the field by confirming readings and checking for leaks or main breaks.
• Monitor cross-connection control and/or locate service lines.
• Tag doors for termination of service to delinquent accounts.
• Perform routine valve box maintenance and ensure lids, valves, and boxes are clean and operational.
• Respond to customer inquiries.
• Assist with T&D Operations, setting up job sites with signage and traffic cones, and assisting contractors.
• Perform treatment operations, flushing hydrants; heavy lifting may be required.
• Rotating weekday and weekend on-call; overtime may be required.
• Sample collection and other duties requested by management.
• Mark outs for underground digging and locates.
• Assist with new main/service line installations and maintenance.
• Pumping facility checks and data entry; replenish chemical tanks as needed.
• Assist with SCADA/control equipment installation at new systems.

Skills

Customer relations

Communication skills

Basic computer skills

Independent work

Water distribution knowledge

Education

High School Diploma/GED

Tools

Google-based programs

Job description

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Company Description

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

Position Purpose:

This position will perform field service orders as needed, collect water samples, install, reads, maintains and test customer service meters. This assist with field maintenance and repairs of mains and service lines as needed.

Primary Duties/Responsibilities

• Responsible for performing turn on and/or off, setting, reading, removing, repairing, testing and/or replacing residential water meters and recording data.


• Investigating billing complaints in the field by confirming readings and checking for leaks or main breaks.


• Monitoring cross-connection control and/or locating service lines.


• Tagging doors for termination of service to delinquent customer accounts.


• Performing routine valve box maintenance, ensuring lids are present, valves are operational, and valve boxes are cleaned out.


• Respond to customer inquiries.


• Assist with T&D Operations as needed, setting up job sites with required signage and traffic cones, traffic control, water main repairs, and assisting Contractor with any other required work as needed.


• Perform treatment operations, flushing hydrants, and heavy lifting may be required.


• Rotating weekday and weekend on call required.


• Ability to work overtime.


• Sample collection.


• And any other duties that may be required/requested by management.


• Performs mark-outs for underground digging and locates.


• Assists with all other field activities, as needed, such as new main and service line installations, repairs to mains and service lines and building construction and maintenance.


• Performs pumping facility checks, when needed, including entering data, replenishing chemical tanks, etc.


• Assist Manager with the installation of SCADA and control equipment at newly acquired systems.


• Work with Manager and laboratory to remain compliant with yearly sampling program.


• Work with Manager on the design of pumping and treatment equipment.

Work Environment

• Must have the ability to perform field services at all times of the year even during inclement weather.

Qualifications

Education/Experience/Background:

• High School Diploma/GED is required.


• Minimum of 2 years in the water utility business preferred.

Knowledge/Skills/Abilities

• Must have excellent customer relation skills.


• Must have the ability to write accurately and possess good communication skills.


• Must have basic computer skills or ability to learn google based programs.


• Must be highly organized and possess the ability to work well under pressure.


• Ability to work independently.


• Basic understanding of water distribution systems.

Required Certification/Licenses/Training

• Must possess a valid driver's license.


• Must possess Class 1 or Class 2 water operator license, or have the ability to obtain required water licenses within a reasonable length of time.

Benefits:

Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.