Warranty Coordinator II - REMOTE

Ryder Supply Chain Solutions; United States; À distance; USD 26 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health and welfare benefits

401(k) retirement plan

Résumé du poste

Ryder Supply Chain Solutions in the United States seeks a Warranty Claims Coordinator to review repair and purchase orders for warranty claim determination and maximize recovery by submitting claims to designated manufacturers efficiently.

The role emphasizes strong communication, relationship building, and the ability to work independently or with a team to meet deadlines in a fast-paced environment. Travel may occur 3–4 times per year.

Qualifications

• Associate’s degree in Business, Accounting, or Communications or HS diploma/GED with equivalent years of experience.
• Two (2) years or more data entry preferred
• One (1) year or more customer service preferred
• One (1) year or more Diesel Technology preferred

Responsabilités

• Review repair orders and purchase orders for warranty claim determination. Create and submit warranty claims to designated manufacturers, adhering to manufacturer guidelines to ensure warranty recovery
• Communicate with field management regarding missing information on repairs, 4-15s, and chargebacks to increase Warranty credits.
• Communicate with Manufacturer representatives to improve warranty collection opportunities
• Collaborate with Warranty Manager to identify process improvements and best practices
• Performs other duties as assigned.

Connaissances

Oral & written communication

Relationship building

Independent work

Team collaboration

Time management

Multi-tasking

Detail oriented

Formation

Associate degree in Business, Accounting, or Communications

HS diploma/GED with equivalent experience

Data entry experience 2+ years

Customer service experience 1+ year

Diesel technology experience 1+ year

Description du poste

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Job Description

Summary

The Warranty Claims Coordinator is responsible for the timely review of repair orders and purchase orders for warranty claim determination. The position will research and gather information to maximize warranty recovery and submit warranty claims to designated manufacturers efficiently.

Essential Functions

• Review repair orders and purchase orders for warranty claim determination. Create and submit warranty claims to designated manufacturers, adhering to manufacturer guidelines to ensure warranty recovery
• Communicate with field management in regard to missing information on repairs, 4-15s, and chargebacks to increase Warranty credits and build Warranty/Field relationships
• Communicate with Manufacturer representatives to improve warranty collection opportunities
• Collaborate with Warranty Manager to identify process improvements and best practices
• Special projects as needed

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities:

• Strong oral and written communications skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team to meet departmental deadlines
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detail oriented with excellent follow-up practices

Qualifications

• Associate’s degreeAssociates in Business, Accounting, or Communications or HS diploma/GED with equivalent years of experiencePreferred
• Two (2) years or moreData Entrypreferred
• One (1) year or moreCustomer Servicepreferred
• One (1) year or moreDiesel Technologypreferred

Travel

• Yes - 3/4 times a year

Job Category

Asset Management

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Hourly

Minimum Pay Range

$18.54

Maximum Pay Range

$20.00

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a @ryder.com email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

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