Warranty Claims Specialist — Precision & Compliance

Grubbs Wichita Falls; Grapevine, Northern (TX, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Employee vehicle purchase program

Job summary

Grubbs Family of Dealerships is seeking a detail-driven Warranty Administrator to manage and submit warranty claims accurately and on time. You will protect the dealership’s revenue, minimize aging, and ensure audit-ready service operations with precision and diligence.

You will audit repairs, coach staff on proper documentation, and stay current with manufacturer policies to keep claims moving and cash flow healthy across the fixed ops team.

Qualifications

• Experience in warranty administration or automotive accounting preferred.
• Strong attention to detail and accuracy with numbers and documentation.
• Familiarity with DMS platforms is a strong plus.

Responsibilities

• Prepare, review, and submit manufacturer warranty claims daily for prompt, full payment
• Audit every warranty repair order for correct labor operations, parts, documentation, and story line before submission
• Identify and correct errors before they become rejections — coach advisors and technicians on proper documentation
• Resubmit rejected or adjusted claims same-day to keep warranty receivables aging to a minimum
• Reconcile the warranty schedule weekly and aggressively follow up on outstanding and short-paid claims
• Stay current on every manufacturer’s warranty policy, labor time, and submission requirement
• Maintain organized, audit-ready warranty records to protect the store from charge backs
• Track and report claim status, aging, and recovery to fixed-operations leadership

Skills

Warranty administration

Automotive accounting

Attention to detail

Tools

Tekion

CDK

Reynolds

Job description

Grubbs Family of Dealerships is seeking a detail-driven Warranty Administrator to manage and submit warranty claims accurately and on time. You will protect the dealership’s revenue, minimize aging, and ensure audit-ready service operations with precision and diligence.

You will audit repairs, coach staff on proper documentation, and stay current with manufacturer policies to keep claims moving and cash flow healthy across the fixed ops team.