Warranty Claims Specialist

Maguire Chrysler Dodge Jeep Ram of Syracuse; Town of Ithaca (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Maguire Automotive in Ithaca, NY is seeking a Warranty Administrator to manage warranty claims and related clerical tasks for multiple franchises. The role emphasizes accurate documentation, timely submissions, and coordination with factory and distributors.

Candidates should have a high school diploma, a valid NY driver's license, and strong organizational and communication skills. Proficiency with Microsoft Office and CDK is preferred, with some accounting knowledge beneficial.

Qualifications

• Must have a high school diploma or GED.
• Valid New York State driver license is required.

Responsibilities

• Processes warranty claims on a timely basis for each franchise or distributor.
• Processes all warranty paperwork to ensure proper documentation.
• Verifies criteria required by factory or distributor.
• Reconciles all warranty receivables with payments through the appropriate accounting schedule.
• Posts credits on computer.
• Resubmits all rejected claims promptly or writes them off when authorized.
• Follows up on payment of outstanding claims.
• Tracks warranty parts by tagging with repair order number, date of replacement, and disposal date.
• Tracks warranty rates and submits annually for rate increases.
• Files and maintains all service records as required by warrantor.
• Keeps informed of all factory recalls and bulletins.
• Assists with body shop warranty claims as needed.
• Assists with cashier and telephone duties as needed.
• Assists with any clerical needs as directed by the operations manager or the controller.

Skills

Organizational skills

Communication skills

Time management

Problem solving

Dealership docs

Financial knowledge

Education

High School Diploma or GED

Tools

CDK

Microsoft Office

Excel

Job description

Maguire Automotive in Ithaca, NY is seeking a Warranty Administrator to manage warranty claims and related clerical tasks for multiple franchises. The role emphasizes accurate documentation, timely submissions, and coordination with factory and distributors.

Candidates should have a high school diploma, a valid NY driver's license, and strong organizational and communication skills. Proficiency with Microsoft Office and CDK is preferred, with some accounting knowledge beneficial.