Warranty Claims Analyst (In Person)

Dayton Freight Lines, Inc.; Dayton (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k)

Paid holidays (8), paid vacation and personal days

Job summary

Dayton Freight Lines, Inc. is looking for a Warranty Claims Analyst to analyze and process warranty claims in Dayton, Ohio. The role involves overseeing Warranty Operations, ensuring timely claim processing, and maintaining accurate records.

Candidates should have at least a High School Diploma and 1 year of relevant experience in automotive or transportation. Proficiency in Microsoft Office and good communication skills are essential. The position offers competitive weekly pay, benefits, and opportunities for advancement.

Qualifications

• At least 1 year experience working in automotive or transportation industry.
• At least 1 year working as a Warranty Claims Representative or Analyst.

Responsibilities

• Analyze and process warranty claims as the Warranty Claims Analyst.
• Develop a clear understanding of warranty processes.
• Utilizes independent judgment while assessing repair documentation.
• Manage and oversee Warranty Operations for timely claim processing.
• Maintain accurate records of warranty claims.
• Provide professional communications among staff, suppliers, and OEMs.
• Collaborate with the Fleet Warranty Manager for efficiency.

Skills

Proficient in Microsoft Office suite

Good written and oral communication skills

Ability to work independently

Education

High School Diploma or equivalent

Job description

Overview

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

Responsibilities

As the Warranty Claims Analyst, you will analyze and process warranty claims.

• Develop a clear understanding of the warranty processes of Dayton Freight Lines, Inc. (DFL), its suppliers, and Original Equipment Manufacturers (OEMs) for vehicle equipment and component parts
• Utilizes independent judgment while assessing repair documentation provided by maintenance personnel for potential warranty claims
• Manages and oversees Warranty Operations to ensure timely and accurate processing of all warranty claims to meet suppliers and OEMs guidelines
• Maintain accurate records of submitted, returned, rejected, and/or paid claims
• Provide accurate, timely, and professional communications among all staff, suppliers, and OEMs
• Collaborate with the Fleet Warranty Manager regarding maximizing efficiency and financial recovery for DFL’s Warranty Program
• Continuously look for opportunities to improve processes

Qualifications

• Possess a High School Diploma or equivalent.
• At least 1 year experience working in automotive or transportation industry.
• At least 1 year working as a Warranty Claims Representative or Analyst.
• Proficient in Microsoft Office suite (including Excel, Word and Outlook).
• Possess good written and oral communication skills.
• Ability to work independently.

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days