Warranty and Repair Co-Op Spring 2027

Bosch USA; Fountain Inn (SC); On-site; USD 36,000 - 52,000; Part time

Job summary

Bosch USA is seeking a driven Warranty & Repair Co‑Op to support the Service Operations team on SAP modeling, SOCOS documentation, and lean 5S implementations. You will bridge ERP systems with shop floor execution and assist in continuous improvement projects across quality systems and file governance.

The role provides exposure to engineering principles, ERP workflows, and cross‑functional collaboration with technicians, specialists, and management.

Qualifications

• Must be enrolled in an accredited undergraduate or graduate degree program.
• Preferred majors: Mechanical or Industrial Engineering.
• Proficiency in data manipulation and modeling using Excel (pivot tables, lookup formulas, data validation).
• Excellent written and verbal communication; able to interface between shop floor technicians, specialists, and management.
• Self‑starter with interest in continuous improvement (Kaizen, Lean, 5S).
• Familiarity or coursework in SAP ERP modules (Production Planning, Plant Maintenance, or Customer Service).

Responsibilities

• SAP Operations & Quoting Optimization.
• Time Reclassification: audit and update labor activity types for cost allocation and booking integrity.
• Planned vs. Actual Alignment: conduct time studies and variance analyses; calibrate SAP routings.
• Quoting Procedure Development: improve repair quotation processes and tools.
• Technical Training & Skills Architecture: develop training plans and skills matrices.
• Skills Categorization: map technician competencies to material groups and diagnostics.
• Competency Matrix Expansion: integrate online modules and SOCOS content.
• Standardized Inspection Documentation: create clear inspection guides.
• File Architecture & Warranty Governance: restructure shared folders and lifecycle management.
• Warranty Document Review: audit and update active warranty agreements.
• SOPs & WIs Review: harmonize and update service documentation.
• SOCOS Documentation: ensure regulatory compliance in release workflows.
• Shop Floor Lean Layout & 5S Implementation: map layout, kanban, and staging lanes.
• Layout & Flow Optimization: minimize material handling and travel time.
• 5S Staging Lane Execution: standardize staging areas (Incoming, Return to Stock, Return to Customer, Quality Holds, YINT).
• Office & Cabinet Realignment: purge and archive critical records.

Skills

Analytical skills

Communication

Problem solving

Initiative

Kaizen

Lean

5S

Sul SAP ERP familiarity

Education

Undergraduate or graduate degree program (Mechanical/Industrial Engineering preferred)

Tools

SAP ERP

Microsoft Excel

Job description

Company Description

The Drive and Control Technology Division in North America develops internationally leading products, systems and services for machine tool and factory automation applications.

The Drive and Control Technology Division in North America develops internationally leading products, systems and services for machine tool and factory automation applications.
Bosch Rexroth is the world leader in the drive, motion and control technologies that power today’s most advanced manufacturing systems. We combine a passion for solving complex engineering challenges with unmatched applications expertise across a broad range of industries. Our proven machine and automation products equip you to operate platforms engineered to the highest levels of energy efficiency, productivity, flexibility and long-term value.

Job Description

Position Overview
We are seeking a driven, proactive, and detail-oriented Warranty & Repair Co-Op to join our Service Operations team. In this hands‑on role, you will bridge the gap between enterprise systems and hands‑on shop floor execution. You will support continuous improvement projects across SAP system modeling, technical training frameworks, digital quality systems (SOCOS), and lean 5S shop floor layout re‑engineering.
This position offers extensive exposure to engineering principles, ERP system workflows, operational excellence, and Quality Systems compliance.

Key Responsibilities & Potential Projects

• SAP Operations & Quoting Optimization
• Time Reclassification: Audit and update labor activity types to ensure accurate cost allocation and booking integrity.
• Planned vs. Actual Alignment: Conduct time studies and historical variance analyses across four critical repair stages—Inspection, Repair, Testing, and Final Inspection—calibrating SAP master routings to real‑world performance.
• Quoting Procedure Development: Build upon and improve the current repair quotation process; develop improved and streamlined quotation tools and practices.
• Technical Training & Skills Architecture
• Skills Categorization: Inventory technician competencies, mapping hands‑on capabilities against specific material groups and diagnostic equipment.
• Competency Matrix Expansion: Develop modular training plans and expand the operational skill matrix by integrating online training modules, Fit for Service curricula, and in‑house workshops.
• Standardized Inspection Documentation: Translate tacit diagnostic knowledge into clear, structured, and visually guided inspection reference guides.
• File Architecture & Warranty Governance
• Shared File Folder Restructuring: Review and restructure the legacy network file repository to make file searches and saving more intuitive and efficient.
• Document Lifecycle Management: Identify, log, and safely archive obsolete documents, spreadsheets, and superseded working aids.
• Warranty Document Review: Conduct a comprehensive audit of existing Warranty Agreements, ensuring only active, validated, and current legal revisions are retained.
• Work Instructions & SOCOS Documentation
• Standard Operating Procedures (SOPs): Review existing Service Work Instructions (WIs) across all technical repair workstations.
• Document Harmonization: Update or archive legacy Work Instructions.
• Regulatory & System Release: Route revised documentation through formal review and release workflows within SOCOS, ensuring full compliance.
• Shop Floor Lean Layout & 5S Implementation
• Layout & Flow Optimization: Map the physical service area layout using value stream mapping and spaghetti diagrams to minimize material handling waste and technician travel time.
• Point‑of‑Use Storage: Establish structured inventory storage (kanban) quantities and ordering processes for hardware and consumables (cover plates, bolts, protective caps, overstock).
• 5S Staging Lane Execution: Standardize floor markings, visual controls, and operational rules across designated staging lanes and areas such as:
• Incoming
• Return to Stock
• Return to Customer
• Quality Holds
• Internal service order (YINT) Inspection
• Office & Cabinet Realignment: Lead 5S sorting and purging of physical material cabinets, securely archiving critical records and systematically disposing of redundant or obsolete documents.

Qualifications

Academic Standing: Must be enrolled in an accredited undergraduate or graduate degree program

Preferred Majors: Mechanical or Industrial Engineering.

Other technical disciplines would be considered, based on additional skills/qualifications and prior work experience.

Analytical Skills: Strong analytical aptitude with proficiency in data manipulation and modeling using Microsoft Excel (pivot tables, lookup formulas, data validation).

Communication & Organization: Excellent written and verbal communication skills, with an ability to interface comfortably between shop floor technicians, specialists, and management.

Problem-Solving & Initiative: Self-starter mindset with demonstrated interest in continuous improvement (Kaizen, Lean, 5S).

• Familiarity or prior coursework in SAP ERP (Production Planning, Plant Maintenance, or Customer Service modules).

Additional Information

We are an Equal Opportunity Employer including disability/Veterans