WAREHOUSERetail

Big Sandy Superstore; Zanesville (OH); On-site; USD 16,531,200 - 22,041,600; Full time

Benefits offered by this job

Employee Stock Ownership Program

Dental insurance

Vision insurance

Health insurance

Life insurance

401(k) plan

Paid time off

Employee discount

Wellness resources

Job summary

Big Sandy Superstore is seeking a Warehouse Associate – Retail Home Furnishings to efficiently load and unload freight and provide direct customer service in the store environment.

The role emphasizes accurate data recording for customer pick-ups, adherence to company safety policies, and collaboration with management to maintain inventory accuracy. This full‑time position offers a comprehensive benefits package and opportunities to support store operations.

Qualifications

• Experience in retail or warehouse environments is preferred.
• Ability to verify merchandise and assist customers with loading/unloading.
• Must follow safety rules and company policies.

Responsibilities

• Deliver courteous service while loading/unloading freight in the warehouse and assisting customers with merchandise.
• Record required data for customer pick-ups, verify merchandise, license plate, and customer balance.
• Follow warehouse closing procedures, inspect received merchandise, and maintain inventory accuracy.
• Ensure safety by wearing required PPE and reporting safety incidents to management.

Skills

Customer service

Loading/unloading

Safety compliance

Job description

Warehouse Associate – Retail Home Furnishings

Reports to: Warehouse Manager / Operations Manager

Benefits

• Employee Stock Ownership Program
• Dental insurance – Affordable dental insurance with no waiting period
• Vision insurance – Quality vision coverage for very little cost
• Health insurance – Affordable health insurance with two plan options: PPO 2000 or HSA 3000
• Life insurance – $10,000 policy paid in full by the company
• 401(k) plan – Company pays administrative fees
• Paid time off – Competitive PTO policies
• Employee discount – Generous discount on all merchandise
• Wellness resources

Position Overview

Purpose of Position: To ensure the Company’s objectives are met in the areas of loading and unloading freight, and providing direct customer service.

Responsibilities

• Ensure total customer satisfaction through courteous service while performing assigned duties in the warehouse and assisting customers with loading and unloading of their merchandise.
• Record all required data when processing customer pick‑ups:
  • Verification through computer records of merchandise and location.
  • Record all required data when processing a customer’s pick‑up and/or return.
  • Record the license number and verify vehicle model.
  • Verify that the customer has no balance and can safely receive merchandise.
  • Thank the customer for their purchase by stating “Thank you for your purchase Mr./Mrs. Customer.”
• Issue, receive and store material, supplies and equipment according to established procedures and instructions.
• Maintain open communication with management. Complete lists and keep floor current by following Visual Merchandiser’s instruction regarding displays:
  • Maintain list of customer pick‑ups ensuring every customer gets assisted.
  • Complete warehouse closing checklist to ensure everything has been properly closed.
  • Inspect merchandise received, validating its integrity and accuracy on inventory.
• Perform duties in accordance with Company’s safety rules and operating regulations:
  • Report any break in safety regulations to management.
  • Wear proper safety equipment to perform duties according to Company policy.
  • Verify dock gates are secured with safety chain or shut.
• Accept responsibility for safety and security of all Company property.
• Maintain equipment and work area in clean and orderly condition.
• Maintain records and files in an orderly condition.
• Undertake and complete other responsibilities as assigned by store management, which may include assisting with customer deliveries outside of the store.
• Undertake and support any policy, change, system or work rules the Company implements regarding the purpose of this position.

Physical Demands

• Must be able to lift, stoop, bend, push or pull up to 100 pounds.
• Must be able to sit/stand for up to a 10‑hour shift.

Position Type

• Full‑time / Regular