Warehouse

Big Sandy Superstore; Charleston (WV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K Plan

Employee Discounts

Paid Time Off

Wellness Resources

Job summary

Big Sandy Superstore is hiring a Warehouse Clerk in Charleston, WV. The role involves loading and unloading freight, ensuring customer satisfaction, and maintaining safety standards.

The ideal candidate is physically able to lift heavy items and has a strong focus on providing courteous service to customers. This full-time position offers multiple benefits, including health, dental, and vision insurance.

Qualifications

• Ability to lift up to 100 pounds.
• Experience in customer service roles is beneficial.
• Familiarity with warehouse procedures is a plus.

Responsibilities

• Ensure customer satisfaction through service.
• Process pickups and returns accurately.
• Maintain safety regulations and report issues.
• Help keep warehouse areas organized and clean.

Skills

Customer service

Data entry

Inventory management

Communication

Safety awareness

Job description

Benefits

• Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000
• Dental Insurance - Affordable dental insurance with NO waiting period.
• Vision Insurance - Quality vision coverage for very little cost.
• Life Insurance - $10,000 Life Insurance Policy paid in full by the company.
• 401K Plan - All administrative fees are paid by the company.
• ESOP - Employee Stock Ownership Program
• Paid Time Off - Competitive paid time off policies.
• Employee Discount - Generous employee discount on ALL merchandise.
• Wellness Resources - Various wellness resources provided.

Warehouse Retail Furniture Bedding Appliances Electronic Home Decor

Reports to: Warehouse Manager/Operations Manager

Purpose of Position

To ensure the Company’s objectives are met in the areas of loading and unloading freight, and providing direct customer service.

As a warehouse clerk you will:

• Ensure total customer satisfaction through courteous service while performing assigned duties in warehouse as well as assisting customers with the loading and unloading of their merchandise.
• Record all required data when processing a Customer’s pick-up.
  • Verification through computer records of merchandise, and location.
  • Record all required data when processing a Customer’s pick up and/or return.
  • Records the license number, and verifies vehicle model.
  • Verify that the customer has no balance, and can safely receive merchandise.
  • Thank the customer for their purchase by stating "Thank you for your purchase Mr./Mrs. Customer."
• Issues, receives and stores material, supplies and equipment according to established procedures and instructions.
• Keeps open communication with management. Completes lists and keeps floor current by following Visual Merchandiser instruction regarding displays.
  • Maintains list of Customer pick-up ensuring every customer gets assisted.
  • Completes warehouse closing checklist to ensure everything has properly been closed.
  • Responsible for inspecting merchandise received, validating its integrity and accuracy on inventory.
• Perform duties in accordance with Company’s safety rules and operating regulations.
  • Reports any break in safety regulations to management.
  • Wears proper safety equipment to perform duties according to Company policy.
  • Verifies dock gates are secured with safety chain or shut.
• Accepts responsibility for safety and security of all Company property.
• Maintains equipment and work area in clean and orderly condition.
• Maintains records and files in an orderly condition.
• Undertakes and completes other responsibilities as assigned by store management, which may include assisting with customer deliveries outside of the store.
• Undertake and support any policy, change, system or work rules the Company implements regarding the purpose of this position.

Physical Demands

• Must be able to lift, stoop, bend, push or pull up to 100 pounds.
• Must be able to sit/stand for up to a 10 hour shift.

Position Type

• Full-time/Regular
• #BSWAREHOUSE