Warehouse Technician

Light & Wonder, Inc.; Louisville, Northern (KY, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Grover Gaming in Kentucky seeks a Warehouse Technician to support daily warehouse operations, including inventory management, product handling, and basic technical servicing of electronic gaming machines. You will contribute to cycle counts, shipments/receipts, and RMA documentation, while performing basic troubleshooting and component replacement on EGMs using diagnostic tools.

The role requires at least two years of warehouse experience, strong organizational skills, and a valid driver's

Qualifications

• Two years of experience as a Warehouse Technician or Warehouse Associate.
• Excellent time management skills.
• Strong problem-solving and analytical skills.
• Valid driver's license with a clean driving record.
• Effective written and verbal communication skills.

Responsibilities

• Track and maintain inventory of products through regular cycle counting.
• Accurately document and track RMA requests, repairs, and replacements.
• Manage the shipment and receipt of products for both internal and external customers.
• Conduct basic troubleshooting of EGMs and repair or replace malfunctioning components as needed.
• Demonstrate proficiency in using various diagnostic tools and equipment.
• Operate forklifts, pallet jacks, or handcarts to move materials safely and efficiently.
• Maintain cleanliness and organization of the warehouse.

Skills

Inventory management

Troubleshooting electronics

Forklift operation

Attention to detail

Communication skills

Tools

Diagnostic tools usage

Job description

Position Summary

About Us Grover Gaming, now proudly a part of Light & Wonder, is a leading force in the charitable gaming industry. Our mission is to deliver world-class electronic gaming solutions that support veteran, fraternal and charitable organizations across the country. With a strong focus on building relationships, game and product innovation, service, and support, we’re transforming how our charitable partners raise money for the causes that matter most.

SUMMARY: The Warehouse Technician at Grover Gaming is responsible for supporting daily warehouse operations, including inventory management, product handling, and basic technical servicing of gaming equipment. This role ensures accurate tracking, movement, and maintenance of inventory while supporting internal operations and external customer needs. This position plays a critical role in maintaining inventory accuracy through cycle counting, processing shipments and receipts, and documenting RMA activity for repairs and replacements. The Warehouse Technician also performs basic troubleshooting and component replacement on electronic gaming machines (EGMs), utilizing diagnostic tools and established repair procedures.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RESPONSIBILITIES

• Track and maintain inventory of products through regular cycle counting.
• Accurately document and track RMA requests, repairs, and replacements.
• Manage the shipment and receipt of products for both internal and external customers.
• Conduct basic troubleshooting of EGMs and repair or replace malfunctioning components as needed.
• Demonstrate proficiency in using various diagnostic tools and equipment.
• Operate forklifts, pallet jacks, or handcarts to move materials safely and efficiently.
• Maintain cleanliness and organization of the warehouse.

REQUIREMENTS

• Minimum of two years of experience as a Warehouse Technician or Warehouse Associate.
• Excellent time management skills.
• Strong problem-solving and analytical skills.
• Valid driver's license with a clean driving record.
• Effective written and verbal communication skills.
• Strong organizational ability and attention to detail.
• Experience operating box trucks or route trucks.
• Ability to obtain DOT medical card (non-CDL)

We are Grover Gaming! At Grover Gaming, we build entertainment experiences that excite and inspire. From innovative electronic games to mission-driven partnerships, our work powers charitable gaming across the country, helping nonprofits fund the causes that matter most. We believe in doing what you love and doing it with purpose. Our team of innovators, creators, and problem-solvers is shaping the future of charitable gaming. Together, we are building more than games, we are #playingitforward by building community, impact, and opportunity.

Why Grover Gaming?

• Join a passionate team in one of the most exciting sectors of the gaming industry
• Be part of a mission-driven organization that supports charitable causes
• Competitive salary and benefits
• Opportunities for advancement and growth
• A culture built on innovation, integrity, and service

Don't meet every requirement? Studies show that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Grover Gaming, we know that creativity, passion, and different perspectives are what make our games and impact truly special. We welcome people from all backgrounds and experiences. If this role excites you but your experience doesn't match every qualification, we still want to hear from you. You could be exactly the teammate we need!

Equal Opportunity Statement

#LI-AM1 Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, click here for EEOC Poster.

Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it's all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To review our applicant data use practices, please visit: https://explore.lnw.com/careers/data-privacy/