Warehouse Technician

AMC Health; Louisville (KY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

AMC Health seeks a Warehouse Technician to prepare and configure telehealth devices, test functionality, and ensure quality control for shipped kits. The role supports inventory management, packing, and shipping in a fast-paced environment dedicated to patient care.

You will handle device sanitization, safety compliance, and cross-functional teamwork to meet daily targets while maintaining a clean, organized warehouse. Physical capability to lift up to 50 lbs is required.

Qualifications

• High school diploma or equivalent.
• 1+ year experience in warehouse, logistics, or technical support environment preferred.
• Basic computer proficiency (Microsoft Office, device navigation, web-based systems).
• Strong attention to detail and organizational skills.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Device Preparation & Configuration: Prepare and configure telehealth devices, ensuring correct software versions and updates are applied.
• Test all equipment for functionality prior to shipment and troubleshoot device issues as needed.
• Maintain accuracy and quality control standards for all prepared kits.

Skills

Attention to detail

Independence

Computer literacy

Organizational skills

Education

High school diploma

Tools

Microsoft Office

Device navigation

Web-based systems

Job description

AMC Health delivers advanced Virtual Care and Remote Patient Monitoring (RPM) solutions that connect patients and care teams in real time.

The Warehouse Technician plays a critical role in ensuring patients receive accurate, fully configured, and high-quality telehealth equipment. This role is responsible for device preparation, configuration, troubleshooting, inventory management, and shipping/receiving operations in a fast-paced, high-volume environment supporting patient care.

Key Responsibilities

Device Preparation & Configuration

• Prepare and configure telehealth devices, ensuring correct software versions and updates are applied
• Test all equipment for functionality prior to shipment
• Troubleshoot device issues and perform root cause analysis as needed
• Maintain accuracy and quality control standards for all prepared kits

Kit Assembly & Fulfillment

• Assemble patient kits with all required components
• Scan, label, and package equipment in accordance with company protocols
• Ensure timely and accurate order fulfillment aligned with service-level expectations

Shipping, Receiving & Inventory

• Process inbound and outbound shipments, including verification and documentation
• Maintain inventory accuracy through tracking systems and cycle counts
• Assist with stock organization and inventory replenishment

Sanitization & Compliance

• Perform device cleaning and sanitization in accordance with healthcare standards
• Ensure all processes align with company quality, safety, and regulatory requirements

Warehouse Operations

• Maintain a clean, organized, and safe work environment
• Support general warehouse duties as needed
• Collaborate with cross-functional teams to resolve operational issues

Performance Expectations

• Maintain high accuracy in kit preparation and order fulfillment
• Meet daily/weekly productivity targets
• Demonstrate reliability and strong attendance
• Support team efficiency and continuous process improvement

Qualifications

Required

• High school diploma or equivalent
• 1+ year experience in warehouse, logistics, or technical support environment preferred
• Basic computer proficiency (Microsoft Office, device navigation, web-based systems)
• Strong attention to detail and organizational skills
• Ability to work independently in a fast-paced environment

Preferred

• Experience with mobile devices, hardware troubleshooting, or technical setup
• Familiarity with inventory systems or warehouse management tools
• CompTIA A+ certification (preferred but not required)

Core Competencies

• Accountability and reliability
• Attention to detail and accuracy
• Problem-solving and troubleshooting
• Customer-focused mindset (understanding patient impact)
• Team collaboration

Physical Requirements

• Ability to lift up to 50 lbs
• Frequent standing, walking, and use of hands for handling equipment
• Ability to perform repetitive tasks
• Visual ability to inspect devices and packaging

Work Environment

• Warehouse setting with moderate noise levels
• Fast-paced, production-driven environment

Compensation & Benefits

• Competitive hourly pay: $18.00 – $22.00/hour
• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off

Equal Opportunity Employer

AMC Health is an Equal Opportunity Employer and is committed to creating an inclusive environment for all employees.