Warehouse Technician

Goodmans, Inc.; Chicago (IL); On-site; USD 35,000 - 48,000; Full time

Job summary

A reputable company in Chicago is seeking a Warehouse Technician to manage inventory and ensure efficient warehouse operations. Candidates should have at least two years of experience in warehouse management and possess strong problem-solving and communication skills. The role offers a family-oriented culture, generous benefits, and competitive pay. If you thrive in dynamic environments and are committed to quality, we'd love to hear from you.

Benefits

Generous benefits

Competitive pay

Qualifications

• Experience in warehouse and inventory management (2 years required).
• Strong problem-solving and communication skills.
• Ability to train and develop team members.

Responsibilities

• Manage inbound shipments and document items.
• Ensure inventory accuracy and organize the warehouse.
• Collaborate with teams to improve workflow and customer satisfaction.

Skills

Accountability and Consistency

Effective Communication

Goal-Driven Initiative

Problem Solving

Professionalism

Teamwork

Customer Service

Time Management

Education

Two years of experience in warehouse management

Job description

TITLE: Warehouse Technician

The Warehouse Technician's main duties include receiving inbound shipments, documenting their condition, locating and documenting the location of items, and preparing items for load out at the warehouse. This role collaborates with cross-functional leaders and employees to share knowledge and improve outcomes.

ESSENTIAL FUNCTIONS:

PROBLEM-SOLVING:

• Create an environment where employees feel compelled to reduce human struggle and waste.
• Model and encourage others to highlight, track, and help solve problems.
• Use the following framework for problem-solving:
• Document Current Condition
  • Plan
  • Do
  • Check
  • Act
• Use visual tools for communication of past, present, and future problem solving.
• Develop others to share and test knowledge and ideas that improve the quality and speed of workflow.

PERFORMANCE:

• Provide project and customer-appropriate solutions that help us win and retain customers.
• Receive, store, pull, and stage furniture in a safe and cost-effective manner.
• Manage inventory accuracy for sold orders and asset management customers.
• Manage the merchandise return policy to ensure the warehouse is organized, products are documented, and disposition plans are carried out.
• Ensure response times and the quality of internal and external communications and deliverables meet or exceed customer expectations.
• Create and provide visual tools to manage workload and share progress towards goals (KPIs).

FOCUS ON ACHIEVING CORPORATE OBJECTIVES:

• Reduce Punch Lists
• Improve Margins
• Fill the funnel
• Prepare installation for success

DEVELOPMENT OF SELF AND OTHERS:

Create an environment of continuous learning about:

• Goodmans History
• Goodmans Process
• Technology
• Product Applications
• Product Specifications
• Product Installation
• Communication and Presentation Skills
• Code Compliance
• Workplace Health and Safety
• Engagement in our Community
• Mentorship
• Sharing Knowledge

VALUES:

Model and encourage behavior aligned with our values:

• People - The welfare of our people is our priority.
• Connectedness - Goodmans is connected to the community and the planet.
• Foresight - Goodmans never stops thinking.
• Improvement - Goodmans continually seeks improvement.
• Transparency - We are open and honest in our interactions with employees and customers.

CULTURE:

Model and encourage behavior that promotes our culture:

• Make the customer’s day better
• Inspire the community with our purpose
• Be excellent, together
• Invest in the growth of our people
• Celebrate success
• Learn from mistakes and teach others

QUALIFICATIONS AND COMPETENCIES:

QUALIFICATIONS:

Two years of experience in warehouse and inventory management, processes, and procedures.

COMPETENCIES:

• Accountability and Consistency
• Effective Communication and Customer Focus
• Goal-Driven Initiative and Positive Attitude
• Problem Solving
• Professionalism
• Teamwork
• Training and Personal Development
• Customer Service
• Developing Team Members
• Process Knowledge
• Product Knowledge
• Project Knowledge
• Quality Focus
• Space Planning
• Time Management

If you think you have what it takes to be successful in this role, we'd love to hear from you! You can expect a unique family-oriented culture, with generous benefits and competitive pay. Please apply via this posting, and we'll be in touch if we feel there could be a match.