Warehouse Technician

IQ Fiber

Charleston (SC)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

A growing internet services company in South Carolina is seeking a Warehouse Technician. This full-time role involves monitoring inventory, managing equipment, and ensuring compliance with operating procedures. Ideal candidates will possess a high school diploma, two years of relevant experience, and strong organizational skills. You'll be part of a collaborative team where your contributions matter as we deliver high-quality internet services to our customers.

Qualifications

Minimum of two years of related work experience preferred in warehouse operations.
Capability to skillfully operate warehouse equipment.
Must be able to lift up to 50 pounds.

Responsibilities

Monitor inventory and enforce material handling procedures.
Assist with physical inventory counts and receiving equipment.
Communicate with multiple departments effectively.

Skills

Oral and written communication skills

Time management

Attention to detail

Problem-solving

Organizational skills

Education

High school diploma or GED

Tools

NetSuite

Microsoft Office (Excel, Word)

Pallet jack

Forklift

RF Smart software

Job description

Join to apply for the Warehouse Technician role at IQ Fiber.

A Smarter Career Choice

Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber‑optic high‑speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here.

We’re looking for energetic, collaborative, and customer‑focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice.

Location

On‑site position located in Charleston, SC.

Position Summary

The Warehouse Technician is responsible for monitoring inventory and enforcing all material handling standard operating procedures, assisting with physical inventory counts, receiving and tracking Customer Premise Equipment (CPE) inventory of data modems (ONTs), Wi‑Fi gateways and mesh units as well as miscellaneous installation materials. This position will also be responsible for picking, assigning and staging new equipment for field techs to pick up and for cleaning, testing and redeployment of returned customer equipment.

Essential Duties and Responsibilities

Inspect, verify and receive material into the warehouse.
Document material transactions into WMS system, including receiving Purchase Orders.
Communicate clearly and effectively with multiple departments and leadership.
Store, pick, package and issue material.
Create, edit, and monitor orders requested using WMS system and fulfill within 24 hours.
Restock and rotate material using FIFO (first in first out) processes.
Update team on material shortages.
Receives CPE returns and moves through the various refurbishing statuses including cannibalization when appropriate.
Occasionally provides pickup, delivery, and loading/unloading of CPE, materials, and equipment by safely operating fleet vehicles.
Full physical counts and recurring cycle counts.
Manually loads and unloads deliveries and daily pick‑ups.
Schedule pickups with freight carriers.
Inform contacts of order status.
Report submissions.
Warehouse organization and cleaning.
Continued education and training of WMS system.
Ensure that regulatory compliance requirements are met.
Address and resolve any shipment or delivery errors. Document errors before signing and returning carrier copy.
Other duties as assigned.

Qualifications

High school diploma or GED.
Minimum of two years of related work experience preferred (e.g., warehouse operations and inventory management, customer service).
Excellent oral and written communication skills internally and customer-facing.
Capability to safely and skillfully operate a pallet jack, forklift, hand trucks and any other warehouse equipment.
Experience using an inventory management software, NetSuite preferred.
Strong time management, attention to detail, organizational, problem‑solving and prioritization capabilities.
Ability to relay information in a fast‑paced environment.
Must be able to lift up to 50 pounds.
Experience with NetSuite and RF Smart software preferred.
Ability to work independently with flexibility to perform varied tasks.
Proficiency with Microsoft Office (Excel, Word).
Ability to use a variety of different tools, such as screwdrivers and pliers.
Ability to use cleaning products, including denatured alcohol, sandpaper, and paint.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

IQ Fiber is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Work Authorization

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Seniority Level