Warehouse Team - Outbound Routing Coordinator

Barrett Distribution Centers; East Bridgewater (MA); On-site; Full time

Job summary

A leading logistics company in East Bridgewater seeks a dedicated Outbound Routing Coordinator. In this role, you will manage the outbound logistics process, ensuring timely delivery and maintaining communication with customers. The ideal candidate will have experience in warehouse operations, strong organizational skills, and proficiency in Microsoft applications. Join a supportive team that values hard work and offers opportunities for advancement.

Benefits

Health, dental, and vision insurance

Opportunities for advancement

Ongoing training and leadership development

Profit-sharing program

401K savings plan with company match

PTO

Qualifications

• 1-3 years of practical work in a warehouse, receiving, or dispatch environment.
• Ability to read, write, and communicate in English; bilingual Spanish preferred.

Responsibilities

• Manage outbound logistics process including scheduling carrier pickups.
• Serve as main point of contact for all outbound shipments.
• Accurately process outbound paperwork and ensure compliance.

Skills

Communication

Organizational Skills

Time Management

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

WMS system

Job description

Warehouse Team - Outbound Routing Coordinator

East Bridgewater, East Bridgewater, Massachusetts, United States of America

Job Description

Who We Are:
Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries.

We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Who We’re Looking For:
We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company

If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

Why You’ll Love a Career at Barrett Distribution Centers:

• Health, dental, and vision insurance
• Opportunities for advancement – we love to promote from within!
• Ongoing training and leadership development
• Profit-sharing program – all employees benefit when the company succeeds!
• Competitive compensation
• 401K savings plan with company match
• PTO
• A second-to-none culture where you’ll be treated like family and allowed to excel

What You’ll Do:
You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:

1.Always Better

2.Utmost Integrity

3.Dedication to the Customer

4.I am an Owner

5.Open and Honest Communication

You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.

The Position:
The Outbound Routing/Shipping Coordinator, reporting to the Warehouse Supervisor, is responsible for managing the entire outbound logistics process including; scheduling carrier pickups, coordinating shipment details, ensuring timely and accurate delivery of goods to customers, monitoring shipping KPIs, and resolving any issues that may arise with carriers or deliveries

This position works Monday through Friday, from 7:00am- 3:30pm.

The compensation for this position is $21.50/hour.

Your Day-to-Day:

• Serve as a main point of contact for all outbound shipments, while working closely with warehouse staff, customer service representatives both internal and external, and transportation providers.
• Check in/out all drivers; informs drivers of assigned door and explain dock safety procedures.
• Accurately process outbound paperwork in a timely manner. Including but not limited to, confirming the accuracy of data entry, reconciling the system, output to the customer’s documents, and ensuring that all special requests are appropriately addressed and followed through.
• Follow order fulfillment to the end (in warehouse and with customer) to ensure a successful and timely conclusion.
• Review and implement customer compliance guides for on-time performance including routing orders in customer portal and scheduling carriers
• Monitor all inbound and outbound shipments to ensure they are received and/or loaded out and in a timely fashion.
• Ensure all inbounds/outbounds are recorded in the Shipping/Receiving Log.
• Work with the warehouse management system and Client ERP system or other applicable software to check order compliance, order completion, print BOL’s etc.
• Ensure all required documentation and system transactions (electronically and/or manually) are completed accurately and in a timely manner.
• Maintains up to date knowledge of key industry practices, such as shipment type and terms, BOL creation, and routing in web-based customer portals
• Review and identify any discrepancies on records or reports.
• Review and update Work Instruction on a regular basis.
• Write and complete accurate business correspondence to Client Customer Service Representatives, customers and team.
• Maintain an ongoing level of engagement with key customers; build trusting relationships with customers and be a Trusted Advisor.
• Maintain constant communication between the operations team, Client Customer Service Representatives and the customer, addressing any concerns in a timely fashion.
• Provide Operations leadership an end of day wrap-up communication containing pertinent information regarding any issues relating to open orders.
• Performs other related duties as assigned.

What You Bring to the Table:

• High school diploma or GED strongly preferred.
• Minimum of one (1)-three (3) years of practical work in a warehouse, receiving, or dispatch environment.
• Receiving and shipping experience preferred.
• Proficient in all Microsoft business applications such as Outlook, Excel, PowerPoint, and Word.
• Working knowledge of WMS system preferred
• Ability to read, write and communicate in English (Bilingual Spanish/English skills preferred).
• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Experience must demonstrate excellent verbal and written communication skills and the ability to balance competing priorities, complex situations, and tight deadlines. Strong emphasis on organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines and the ability to function well in a high-paced and at times stressful environment.

The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by the personnel so classified.

Barrett Distribution Centers is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, retaliation, national origin, ancestry, sexual orientation, gender, gender identity/expression, mental or physical disability, genetic information, choice of health insurance, marital status, age, veteran status or any other basis protected by law.

East Bridgewater, East Bridgewater, Massachusetts, United States of America