Warehouse Team Leader

AIT Worldwide Logistics, Inc.; Chicago (IL); On-site; USD 60,000 - 90,000; Full time

Job summary

AIT Worldwide Logistics, Inc. in Chicago seeks a Warehouse Team Leader to supervise daily warehouse and admin activities, drive efficiency, and ensure excellent service to customers.

You will lead a team, manage inventory, KPIs, safety compliance, and continuous improvement while coordinating with internal and external partners to secure on-time shipments.

Qualifications

• Experience managing warehouse and administrative teams.
• Knowledge of air freight regulations.
• Forklift/reach truck certification is beneficial.
• Fluent oral and written Norwegian.
• Strong command of English.

Responsibilities

• Oversee daily warehouse and administrative operations.
• Ensure timely processing and accuracy of procedures.
• Document procedures and processes.
• Maintain high customer satisfaction per client requirements.
• Recruit, develop, and train team members.
• Lead, coach, and evaluate staff.
• Maintain safety and compliance with policies.
• Prepare operational reports and track KPIs.
• Understand financial numbers and act accordingly.
• Drive continuous improvement to reduce costs.
• Manage shipments and coordinate with service providers.
• Support audits and confidentiality.

Skills

Warehouse management

Air freight regulations

Forklift certification

Norwegian language

English language

Job description

Introduction

Move the world with us! AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us! Does that sound interesting? Then make AIT Worldwide Logistics the next stop on your career ladder!

Overview

As Warehouse Team Leader, you will supervise the team’s daily warehouse and administrative activities, including quality assurance, inventory control, space management, and transportation logistics, while driving operational efficiency.

You will ensure strong relationships with customers by acting as the key interface between the warehouse and client businesses, maintaining clear communication and delivering a high level of service.

Responsibilities

• Management of the Warehouse / Warehouse Support department in organizational and technical terms
• Securing smooth and on time processing
• Optimizing and securing the documentation of procedures and processes
• Securing a high level of customer satisfaction while complying with customer-specific processes and procedures
• Recruitment, assessment, training, and further development of employees
• Leading, supporting, evaluating, and training employees
• Lead by Example and drive to help and support your people to develop
• Handling correspondence with internal customers and service providers
• Prepare daily, weekly, and monthly operational reports
• Track and report key performance indicators (KPIs)
• Ensure compliance with company policies, customer requirements, and regulatory standards
• Support internal and external audits
• Maintain confidentiality of sensitive business and customer information
• Understand your financial numbers and act accordingly
• Apply continuous improvement to reduce costs
• Treat our customers shipments if these are yours and drive this behavior within your teams
• Actively participates in safety policies, activities and implementations

Qualifications

• Working experience in warehouse / administration management
• Knowledge of air freight regulations is a must
• Forklift / reach truck certification is beneficial
• Fluent oral and written Norwegian is a must
• Communicative English

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT’s flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT’s full-service options also include customs clearance, warehouse management and white glove services.

What AIT Can Offer You

At AIT, we believe in fostering a positive and fulfilling work environment that extends beyond competitive compensation and benefits. We are dedicated to providing our employees with the resources and support they need to achieve their personal and professional goals. In addition to offering a competitive salary and comprehensive benefits package, we are committed to providing our teammates with meaningful opportunities to give back to the community and support causes they care about.One such program is our Volunteer Time Off (VTO) initiative. Every teammate at AIT is eligible to participate in up to five hours of volunteer work each year for a charitable organization of their choice. This allows our team members to dedicate their time and skills to causes that are personally meaningful to them, while also making a positive impact on their communities.