Warehouse Team Lead (Receiving)

Guitar Center Inc.; Brownsburg (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

Guitar Center Inc. is seeking a Receiving Team Lead to guide and train warehouse staff, ensuring production, quality, and service goals are met. The role involves maintaining accurate PKMS records, operating powered equipment, and coordinating workflow under supervision.

The ideal candidate will demonstrate strong leadership, reliable attendance, and robust safety practices while communicating performance updates to the Supervisor and helping with training and development of team members.

Qualifications

• Strong leadership to guide and train team members toward production, quality, and service goals.
• Excellent communication skills and ability to provide clear direction and feedback.
• Commitment to safety policies, housekeeping, and safe work practices.

Responsibilities

• Assist Supervisor by directing and training employees to meet production rates and quality standards.
• Monitor safety, cleanliness, and adherence to policies within the team.
• Maintain records of product movement and tasks in the PKMS system.
• Operate powered equipment as required for receiving, staging, or shipping.
• Report performance and training needs to Supervisor; support workflow coordination.

Skills

Leadership

Training

Safety compliance

Communication

Reliability

Problem-solving

Teamwork

Attendance

Education

High School diploma or equivalent

Tools

PkMS system

Job description

The Receiving Team Lead supports daily warehouse operations by guiding and training team members to meet production, quality, and service goals. This role ensures compliance with safety standards, communicates performance updates to the Supervisor, and assists with workflow coordination. The Team Lead also performs receiving tasks, operates powered equipment, and maintains accurate product and task records in the PkMS system.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists the Supervisor by providing direction and training to employees within the work team to ensure production rates, quality standards, and service goals are achieved.
• Monitors team members for compliance with safety policies, housekeeping standards, and safe work practices.
• Keeps the Supervisor informed of production rates, training needs, performance issues, improvement opportunities, and personnel concerns.
• Performs production functions within the assigned work group at established performance rates as needed.
• Operates powered equipment to move, stage, or ship product as required.
• Accurately maintains records of product movement and task completion using the PkMS system.
• Performs other duties as assigned by the Supervisor or Manager.

Requirements

EDUCATION AND EXPERIENCE

• Working knowledge of PkMS or related Warehouse Management Systems.
• Ability to complete work assignments and projects in a timely and efficient manner with minimal follow-up.
• Strong written and verbal communication skills.
• Ability to effectively give and receive instructions.
• Proven reliability and strong attendance record.
• Exceptional problem-solving skills and the ability to train and direct others to complete assigned tasks.
• Must demonstrate a positive attitude, integrity, support for company goals, and the ability to lead by example.
• Strong teamwork skills with the ability to encourage others to achieve department goals.
• Must be Guitar Center certified to operate powered equipment, or willing and able to obtain certification if selected.
• Demonstrated commitment to safety, quality, and inventory accuracy.
• High School diploma or equivalent.
• Prior warehouse experience preferred.
• Prior leadership experience is a plus.

PHYSICAL DEMAND AND WORK EFFORT

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
• Continuous mental and/or visual attention; the work requires constant alertness in a warehouse environment.
• Able to stand for long periods of time and work in hot conditions during summer months.
• The noise level is moderate.
• Able to lift 30-40 on a frequent basis and able to lift up to 50 lbs on an occasional basis.
• The physical demand typically applied in this job includes lifting, pulling, reaching, carrying, pushing, standing, walking, stooping, and bending.

ADP Privacy Statement Artificial Intelligence Google Privacy Policy Google Terms of Service