Warehouse Team Lead - Outbound

JD.com Inc.; Houston (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Growth opportunities

Diversity & inclusion

Job summary

JINGDONG Logistics, part of JD.com, is seeking a Warehouse Team Leader in Houston, TX. You will directly lead a small team, ensuring smooth daily operations across receiving, picking, packing, and related tasks.

The role emphasizes training, safety, and process efficiency to maintain high performance. Ideal candidates have 1–2 years of warehouse experience with leadership exposure, strong organizational skills, and willingness to work overtime.

Qualifications

• 1–2 years of warehouse experience with leadership exposure.
• Willingness to work overtime and support flexible scheduling.
• Familiarity with scanners or warehouse management systems (WMS) is a plus.
• Mandarin language skills are required for this role.

Responsibilities

• Lead a small team of associates in warehouse functions (receiving, picking, packing).
• Assist with labor planning and workflow coordination.
• Train new staff on SOPs, safety, and process efficiency.
• Monitor order accuracy and report issues to improve operations.
• Ensure a clean and safe working environment.

Skills

Team leadership

Warehouse operations

Labor planning

SOP training

Order accuracy

WMS

Mandarin language

Tools

WMS

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Warehouse Team Leader

Location: Houston, TX
Job Type: Full-Time
Shift: Day Shift 8:00AM - 16:30 AM

About The Role

The Warehouse Team Leader supports supervisors in managing daily warehouse operations while directly leading a small group of associates. This role is ideal for someone ready to step into leadership or grow their career in logistics. You’ll be responsible for ensuring smooth workflow, training new staff, and keeping performance on track.

What You'll Do

• Lead a small team of associates in one or more warehouse functions (receiving, picking, packing, etc.)
• Assist with labor planning and workflow coordination
• Train new team members on SOPs, safety, and process efficiency
• Monitor order accuracy, report issues, and elevate when needed
• Ensure a clean and safe working environment

About You

• 1–2 years of warehouse experience; prior team lead or unofficial leadership experience preferred
• Strong organizational and communication skills
• Willingness to work overtime and support flexible scheduling
• Familiarity with scanners or WMS systems is a plus
• Mandarin skills required

Preferred Traits

• Eager to learn and grow into a supervisor role
• Dependable, positive, and team-oriented
• Comfortable working in a fast-paced environment

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.