Warehouse Team Lead: Inventory & Customer Experience

Kids for the Future; Fort Wayne (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Kids for the Future in Fort Wayne, IN is seeking a Warehouse Lead to guide a core team responsible for receiving, replenishment and in-store merchandising to keep the sales floor well presented and inventory accurate for customers. The role requires clear communication, hands-on coaching, and a commitment to safety and process discipline throughout the shift.

You will supervise receiving and pricing operations, manage customer pickup and delivery load-out with emphasis on safety and service,

Qualifications

• Experience leading a core team of associates.
• Ability to supervise receiving and replenishment.
• Availability for day, evening and weekend shifts.
• Commitment to safety and accuracy in pricing and inventory.

Responsibilities

• Leads Receiving and in-store operations to meet goals in expenses, payroll, inventory shrinkage and morale.
• Leads receiving training and supports action plans to improve performance.
• Ensures customer load-out is safe, accurate and provides great service.
• Ensures delivery-load out and return processes with approved vendors.
• Trains associates on proper handling to prevent damage and injuries.
• Leads receiving and merchandising of inventory.
• Prices products per pricing guidelines and supports margin improvement.
• Adheres to receiving, replenishment and shipping processes.
• Ensures store safety policies are followed.
• Occasionally processes POS transactions.
• Interacts with customers and associates to address concerns.
• Assists with unloading trucks and moving products on the floor.
• Maintains facilities and housekeeping.
• Communicates unit activity and local issues to management.

Skills

Leadership

Team management

Inventory control

Customer service

Safety compliance

Tools

POS systems

Job description

Kids for the Future in Fort Wayne, IN is seeking a Warehouse Lead to guide a core team responsible for receiving, replenishment and in-store merchandising to keep the sales floor well presented and inventory accurate for customers. The role requires clear communication, hands-on coaching, and a commitment to safety and process discipline throughout the shift.

You will supervise receiving and pricing operations, manage customer pickup and delivery load-out with emphasis on safety and service,