Warehouse Team Lead — Fast-Paced Ops & Training

Socket.dev; Long Beach (CA); On-site; USD 27,276,000 - 38,848,000; Full time

Job summary

Amazon is hiring a Lead Associate in the Los Angeles metro area to support and mentor the team at the primary Operations site. You will help manage daily processes, ensure safety, and uphold quality while delivering on customer promises.

The role requires flexibility, the ability to lift heavy items, and a willingness to train others. You will work across shifts, participate in onboarding, and collaborate with delivery partners to optimize product flow and customer experience.

Qualifications

• High school diploma or equivalent required.
• 1+ years of Microsoft Office products and applications experience.
• Flexibility to work weekends, nights, and holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Responsibilities

• Support, motivate, and model desired behavior for the rest of the team.
• Manage operational processes, safety, quality, performance, and customer delivery promises following the Regional Area Manager guidance, and act as their main support at your assigned site.
• Maintain a clean, sanitary, safe, and organized workspace.
• Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs.
• Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches.
• Maintain a key to the site, and open and close following the proper procedures.

Skills

Microsoft Office

Strong verbal communication

Leadership experience

Problem solving

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

Amazon is hiring a Lead Associate in the Los Angeles metro area to support and mentor the team at the primary Operations site. You will help manage daily processes, ensure safety, and uphold quality while delivering on customer promises.

The role requires flexibility, the ability to lift heavy items, and a willingness to train others. You will work across shifts, participate in onboarding, and collaborate with delivery partners to optimize product flow and customer experience.