Warehouse Support Specialist S3

FedEx Logistics; Elk Grove Village (IL); Hybrid; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Job summary

FedEx Logistics in Elk Grove Village, IL, is seeking an entry-level International Freight Forwarding Office Support specialist to provide world-class customer service and support warehousing operations. You will prepare and enter data into the warehouse management system, assist with inbound/outbound functions, manage vendor payables, and handle billing activities, while complying with laws and regulations.

This role requires HS diploma and strong MS Office skills.

Qualifications

• HS Diploma/GED required.
• 1 year of relevant operational warehouse experience.
• 1 year of international freight forwarding and warehouse operations experience preferred.
• Data entry/customer service experience, preferably within the International Freight Forwarding industry
• Ability to type efficiently with accuracy and speed
• Intermediate MS Office skills (Microsoft Outlook, Word, PowerPoint), specifically with Excel

Responsibilities

• Prepare, analyze, and enter information timely and appropriately into the warehouse management system and/or submit documentation to the appropriate parties in order to ensure they are in accordance with all applicable laws and regulations.
• Support all inbound and outbound office functions to include distribution, cross-dock, CFS, and FTZ.
• Ability to perform data entry timely and accurate completion of electronic data entry for specific data points (milestones) obtained and documented by both internal and external sources
• Communicate and escalations data point discrepancies and incomplete or missing data to management.
• Manage the accuracy and integrity of CFS, FTZ and other business documents throughout the document’s life cycle, which includes filing, retrieving and archiving
• Involved directly in billing activities
• Responsible for review and submission for approval of vendor payables
• Ability to coordinate and carry out warehouse and gateway activities efficiently.

Skills

Data entry

Customer service

MS Office

Excel

Attention to detail

Education

HS Diploma/GED

Tools

Outlook

Word

PowerPoint

Excel

Job description

The position will actively provide international forwarding and supply chain office support to meet warehouse operational needs. Provide world class customer service and solutions in order to ensure complete customers’ satisfaction.

• Prepare, analyze, and enter information timely and appropriately into the warehouse management system and/or submit documentation to the appropriate parties in order to ensure they are in accordance with all applicable laws and regulations.
• Support all inbound and outbound office functions to include distribution, cross-dock, CFS, and FTZ.
• Ability to perform data entry timely and accurate completion of electronic data entry for specific data points (milestones) obtained and documented by both internal and external (Vendors) sources
• Communicate and escalations data point discrepancies and incomplete or missing data to management.
• Manage the accuracy and integrity of CFS, FTZ and other business documents throughout the document’s life cycle, which includes filing, retrieving and archiving
• Involved directly in billing activities
• Responsible for review and submission for approval of vendor payables
• Ability to coordinate and carry out warehouse and gateway activities efficiently.

The incumbent(s) of this position is expected to perform all other related duties as assigned.

• HS Diploma/GED required.
• One (1) year of relevant operational warehouse experience.
• One (1) year of international freight forwarding and warehouse operations experience preferred.
• Data entry/customer service experience, preferably within the International Freight Forwarding industry
• Ability to type efficiently with accuracy and speed
• Intermediate MS Office skills (Microsoft Outlook, Word, PowerPoint), specifically with Excel

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $21.47-$29.68 USD Hourly. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary

Additional Details: Shifts: Sunday - Thursday or Tuesday - Saturday 10:00pm - 7:00am (On-site only). Must live within 50 miles of Posted location.

Pay Transparency:The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.

For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

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FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.