Warehouse Supervisor - Second Shift

Nature's Touch

Front Royal, Northern (VA, KY)

Hybrid

USD 55,000 - 85,000

Full time

11 days ago

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Benefits offered by this job

401(k) plan with company matching

Comprehensive health, dental, vision,

life insurance

Paid time off

Employee assistance programs

Employee referral program with Incenti

Job summary

Nature's Touch, Front Royal, VA, is seeking a Warehouse Supervisor to lead the freezer-warehouse team. You will drive safety, efficiency, and shift performance, coordinating inventory, shipping, and receiving while coaching a diverse staff on best practices.

You will mentor 11 direct reports and 19 indirect reports, ensuring adherence to food safety standards (HACCP, FDA, SQF) and continuous process improvements in a fast-paced environment.

Qualifications

Minimum of 5 years of warehousing experience in the food industry.
Proven leadership and team management capabilities.
Bilingual in English and Spanish (required).
Strong knowledge of food safety standards, including HACCP, FDA, and SQF.
Excellent problem-solving and decision-making skills.
Proficiency in WMS programs and reporting tools.
Proficiency with Excel.

Responsibilities

Promote safety first and foster a safe, productive workplace culture.
Lead, coach, and develop a team of 11 direct reports and 19 indirect reports across shifts.
Oversee all freezer warehouse operations: inventory, housekeeping, shipping, receiving, and personnel.
Train, develop, and evaluate shift employees; provide ongoing coaching and feedback.
Prepare and maintain department reporting and record-keeping systems.
Ensure adherence to material and inventory control policies and procedures; real-time staffing decisions.
Escalate critical issues to leadership and address attendance and performance concerns.
Ensure inbound and outbound shipments are completed accurately and on time.

Skills

Leadership

Bilingual English/Spanish

Food safety knowledge

Problem solving

Communication

WMS proficiency

Excel

Tools

WMS system

Microsoft Excel

Job description

Who We Are

At Nature's Touch, you're not just building a career; you're joining a trailblazing team that believes in the power of collaboration, diversity, and continuous learning.

Since 2004, we've been on a fast-growing journey from a small startup to a global leader in private-label frozen food manufacturing. With modern facilities in North America-including two plants in the U.S.-we proudly supply millions of households worldwide. What drives us is simple: a commitment to quality, innovation, and sustainability.

We're shaping the future of frozen fruit-and we'd love for you to be part of that growth. At Nature's Touch, growth opportunities are everywhere!

Position Overview

We are seeking a dependable, proactive, and results-driven Warehouse Supervisor to lead operations at our new two-year-old facility in Front Royal, Virginia. Reporting directly to the Warehouse Manager and indirectly to the Facility Manager, this role oversees all aspects of the warehouse with a strong focus on operational efficiency, productivity, safety, and team performance.

As a key member of the leadership team, the Warehouse Supervisor will drive continuous improvement initiatives, foster a collaborative and high-performing work environment, and ensure that warehouse goals are consistently met in alignment with company standards and values. We are looking for a hands‑on leader with an active presence on the warehouse floor, who thrives on developing people, optimizing processes, and making a tangible impact on day‑to‑day operations.

Key Responsibilities

Promote Safety First
- Foster a safe, positive, and productive workplace culture.
- Ensure compliance with food safety and regulatory standards across all operations.

Team Leadership & Development
- Lead, coach, and develop a team of 11 direct reports and 19 indirect reports across other shifts.
- Provide ongoing training, coaching, and performance management to build strong, engaged teams.
- Train staff in new processes and ensure readiness for operational changes.

Daily Responsibilities.
- Oversee all aspects of the Freezer Warehouse operations, including inventory management, housekeeping, shipping, receiving, and personnel
- Maintain a safe, secure, and organized work environment by following and enforcing company and legal standards
- Train, develop, and evaluate the performance of the shift warehouse employees
- Provide an open and honest communications atmosphere, and a positive working environment
- Prepare and maintain department reporting and record‑keeping systems
- Ensures adherence and accountability to all material & inventory control policies and procedures
- Make real‑time operational decisions regarding staffing adjustments, equipment issues, safety incidents, and shipment exceptions
- Escalate critical issues to the Warehouse Manager or Facility Manager using established protocols
- Proactively address attendance, productivity, and behavior issues on shift; elevate formal matters to HR as needed
- Driven to guarantee that inbound & outbound shipments are completed timely, received/shipped in full and on time to meet all customers' expectations & standards
- Provides WMS training and support to shift members
- Enforces established warehouse practices and protocols

Continuous Improvement & Cross‑Functional Collaboration
- Partner with quality assurance, maintenance, and production to support smooth plant operations
- Support budget planning and cost control initiatives
- Participate in development of SOPs, and other continuous improvement initiatives.

Requirements

Minimum of 5 years of experience in warehousing within the food industry

Proven leadership and team management capabilities

Bilingual in English and Spanish (required)

Strong knowledge of food safety standards, including HACCP, FDA, and SQF

Excellent problem‑solving and decision‑making skills

Proficiency in WMS programs and reporting tools

Efficient use of Microsoft Office products, with proficiency with Excel

Strong organizational and multitasking abilities.

Effective communication and interpersonal skills.

Flexibility to work across shifts and adapt to changing priorities.

Work Location & Working Conditions

This is a full‑time, on‑site position based at our Front Royal, VA facility.

The schedule is Monday to Friday, with flexibility required to support both shifts:

1st Shift: 6:00 am - 3:00 pm

2nd Shift: 2:00 pm - 11:00 pm

Work is performed in a fast‑paced manufacturing environment, with regular exposure to cold temperatures, loud machinery, and strict food safety protocols. The role requires frequent standing, walking, and lifting (up to 50 lbs.)

Benefits