Warehouse Supervisor – Process & Team Leadership

Tellworks Communications; Dallas, Arlington (TX, TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Tellworks Logistics, a leading US-based logistics provider, is seeking a Warehouse Supervisor to lead outbound operations, monitor KPI performance, and drive process improvements. You will coach a site-based team, enforce safety standards, and ensure accurate, timely fulfillment while upholding customer service excellence.

The role requires strong leadership, clear communication, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent.
• Strong leadership and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Basic computer skills (Microsoft Office, WMS systems).

Responsibilities

• Responsible and accountable for the accuracy and quality of all outbound processes.
• Troubleshoot problems including discrepancies, system processing issues, and operational opportunities and provide corrective action to resolve.
• Record and monitor KPI's (SLA's) per contract; working with Management as needed to rectify and resolve issues that have contributed to underperformance.
• Ensure that all processes related to department tasks are followed and take corrective action when not followed.
• Safeguards warehouse operations and contents by monitoring security procedures and protocols.
• Drive process improvement and warehouse process standardization; ensuring that training is completed as needed
• Drive Safety Initiative; ensuring that the facility is maintained in a safe, clean and orderly condition.
• Provide leadership and coaching to site-based team thru active training and evaluating employees

Skills

Leadership

Communication

Prioritization

Microsoft Office

Education

High school diploma or equivalent

Tools

WMS systems

Job description

Tellworks Logistics, a leading US-based logistics provider, is seeking a Warehouse Supervisor to lead outbound operations, monitor KPI performance, and drive process improvements. You will coach a site-based team, enforce safety standards, and ensure accurate, timely fulfillment while upholding customer service excellence.

The role requires strong leadership, clear communication, and the ability to manage multiple priorities in a fast-paced environment.