Warehouse Supervisor - PDC

The Raymond; Fort Worth (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading company in Fort Worth is seeking a Parts Supervisor to manage customer orders and ensure efficient parts operations. The ideal candidate is a self-starter with strong customer service skills and experience in parts handling. You will be responsible for supervising deliveries, maintaining stock records, and providing exceptional service to both internal and external customers. Join a dynamic team that values energy and initiative.

Qualifications

• Minimum 2-3 years in customer service, preferably in parts retail or distribution.
• Knowledge of safety standards in a warehouse setting.
• Excellent customer service and communication skills.

Responsibilities

• Supervise parts delivery to customers.
• Process all customer orders accurately and in a timely manner.
• Maintain accurate stock records and restock as needed.

Skills

Customer service

Document management

Time management

Communication

Teamwork

Education

High school graduate or equivalent

Tools

Microsoft Office

Job description

Description

Supervisors are an integral part of our parts operation. The successful person in this role will be an energetic self-starter with the ability to see when things need to be done and foresee any issues that may arise. You'll work on a great team that processes inquiries and order requests for parts and materials, mostly through email. You'll work with our external customers and technicians to ensure their parts are received as soon as you can get them.

ESSENTIAL FUNCTIONS:

• Previous experience working with parts ID numbers and manuals
• Minimum of 2-3 years working customer service, preferably in parts retail or parts distribution setting
• Ships and receives parts and materials
• Maintains accurate stock records so inventories are current, accurate, properly labeled, and located
• Processes all internal/external customer orders with accuracy and in a timely manner
• Performs all receiving requirements, including proper routing of associated paperwork
• Restocks all products accurately in a timely manner (weekly stock orders and daily transfers)
• Pulls orders for both internal and external customers
• Maintains consumable stock and documents usage
• Processes all internal rebuild part orders

Supervise parts delivery to customers.

Operate the forklift safely.

Customer service for all walk-in customers.

If you like being the go-to person and making your customers happy, this is the position for you.

QUALIFICATIONS & REQUIREMENTS

Education and Experience

• Microsoft experience
• High school graduate or equivalent
• Knowledgeable in safety standards and proper personal protection equipment usage within a distribution or warehouse area

General

• Self-starter with the ability to work independently in a dynamic, fast-paced environment
• Hardworking and energetic
• Excellent customer service skills
• Excellent time-management skills
• Solid written and documentation skills
• Solid verbal communication skills
• Coachable and team-oriented spirit

Language & Communication Skills

• Ability to read and interpret customer communications and common documents
• Ability to respond to inquiries or complaints from internal customers

Physical Requirements

• Climbing, stopping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions
• Heavy work, exerting up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to move objects
• Visual acuity to perform activities such as operating machines or performing mechanical or skilled trade tasks
• Subjected to inside and outside environmental conditions, noise, vibration, oils, atmospheric conditions, and physical activities involving moving mechanical parts, vehicles, electrical current, or chemicals