Warehouse Supervisor, Niagara Falls, NY

Mircom Group of Companies; New York (NY); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a detail-oriented Warehouse Supervisor to lead a dedicated team in their Niagara Falls location. This role involves ensuring all orders are accurately processed while maintaining high-quality standards. You'll manage inventory, oversee shipments, and perform both administrative and hands-on tasks in a supportive work environment. With opportunities for professional development and a competitive salary, this position is ideal for someone with strong supervisory experience and a passion for logistics. If you're ready to make a significant impact in a thriving company, this is the role for you!

Benefits

Competitive Salary

Professional Development Opportunities

Supportive Work Environment

Group Insurance Benefits

Company 401K Program

Qualifications

• 5+ years of supervisory experience in manufacturing or distribution.
• Strong problem-solving skills and ability to work under pressure.

Responsibilities

• Lead and support a Pick & Pack team ensuring accurate order fulfillment.
• Manage inventory accuracy and oversee cycle counts.

Skills

Microsoft Office (Word, Excel, PowerPoint)

Supervisory Experience

Communication Skills

Problem-Solving Skills

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Power Jacks

Pallet Jacks

Shipping Software (UPS-worldship, FedEx)

Job description

Join to apply for the Warehouse Supervisor, Niagara Falls, NY role at Mircom Group of Companies

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer, and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Summary:

We are seeking a detail-oriented Warehouse Supervisor to lead and support a small Pick & Pack team, ensuring all orders are accurately pulled, packed, and shipped while maintaining high quality standards. This role involves managing inventory accuracy, overseeing cycle counts, coordinating shipments, and ensuring timely order fulfillment. The candidate will also be responsible for a mix of administrative and hands-on warehouse duties.

Note: Candidates must reside in the Western New York area, as this position is based out of our Niagara Falls, NY warehouse.

Key Responsibilities:

1. Data entry - receive, track, and allocate material into inventory or other warehouse locations
2. Inspect inbound shipments for damage and/or missing material
3. Pick, pack, label, and verify material for outbound shipments
4. Answer phone calls, emails, and respond in a timely manner regarding shipments, carrier pricing, transfers, and sales team
5. Use online portals for data entry, courier shipping labels, Bill of Lading (UPS-worldship, FedEx, other LTL carriers)
6. Sort incoming RMA’s and work with RMA dept to create invoices/send to Head Office
7. Communicate discrepancies to appropriate locations and departments
8. Ensure work environment is clean, trash cans are emptied, trash liners replaced, work areas and bathrooms are swept, soap and paper towels are refilled
9. Assist with receiving, packaging, and shipping
10. Perform and oversee cycle counts, report on overstock, shortages, damaged or missing goods
11. Report claims/damaged or missing material promptly
12. Oversee employee timekeeping
13. Report any Health & Safety issues
14. Operate power jacks, pallet jacks, scales, dock plates used in daily stock movement

Requirements & Skills:

1. High school diploma or equivalent
2. Knowledge of Microsoft Office (Word, Excel, PowerPoint)
3. 5+ years supervisory experience in manufacturing or distribution
4. Excellent communication and interpersonal skills
5. Strong problem-solving skills and decision-making abilities under pressure
6. Attention to detail and high quality standards
7. Ability to stand for long periods
8. Ability to lift 50-75 pounds
9. Ability to reach, kneel, and bend to handle items
10. Reside in Western NY area

What Mircom Offers:

• Competitive salary
• Opportunities for professional development and career growth
• Supportive work environment
• Group insurance benefits
• Company 401K program

We thank all applicants for their interest; only those selected for interviews will be contacted.

Mircom Group of Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to age, color, creed, disability, genetic information, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected category.