Warehouse Supervisor (Cold Storage)

Quirch Foods; Winter Haven (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Quirch Foods in Florida is seeking a Warehouse Supervisor to oversee inbound and outbound warehouse operations, ensuring on-time delivery and high-quality service. The role emphasizes coaching staff, maintaining safety standards, and driving KPI reporting.

The candidate should have 2–3 years in warehousing or logistics and a relevant degree or equivalent experience, with forklift and OSHA certifications preferred.

Qualifications

• Bachelor’s or Associate degree in logistics, business administration, or related field (equivalent experience acceptable).
• Forklift and OSHA certification preferred.
• 2–3 years of experience in warehousing, logistics, or service-focused operations.
• Use of Acellos Inventory Control system preferred.
• Strong leadership and interpersonal skills with proven ability to motivate teams.
• Knowledge of service KPIs and logistics best practices.
• Effective communication skills with ability to collaborate cross-functionally.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Supervise inbound and outbound service-related warehouse operations to meet customer expectations.
• Monitor and improve productivity, quality, and customer service standards through daily oversight.
• Analyze shipment logs and delivery timelines to ensure on-time service and efficient routing.
• Support customer satisfaction by coordinating warehouse activities that align with service goals.
• Optimize employee workflow and recommend improvements to boost service levels.
• Develop, track, and report on KPIs related to service performance, on-time delivery, and customer satisfaction.
• Supervise facility vehicle and equipment maintenance to ensure safe and reliable service operations.
• Train, coach, and evaluate warehouse staff, promoting a service-oriented culture.
• Perform operational responsibilities, including opening and closing shifts and managing payroll/commission reports.
• Maintain a clean, safe, and organized warehouse environment in line with service standards.

Skills

Leadership

Interpersonal skills

Communication

Cross-functional collaboration

Education

Bachelor’s or Associate degree in logistics or related field

Tools

Acellos Inventory Control system

Microsoft Office

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Essential Duties And Responsibilities

• Supervise inbound and outbound service-related warehouse operations to meet customer expectations.
• Monitor and improve productivity, quality, and customer service standards through daily oversight.
• Analyze shipment logs and delivery timelines to ensure on-time service and efficient routing.
• Support customer satisfaction by coordinating warehouse activities that align with service goals.
• Optimize employee workflow and recommend improvements to boost service levels.
• Develop, track, and report on KPIs related to service performance, on-time delivery, and customer satisfaction.
• Supervise facility vehicle and equipment maintenance to ensure safe and reliable service operations.
• Train, coach, and evaluate warehouse staff, promoting a service-oriented culture.
• Perform operational responsibilities, including opening and closing shifts and managing payroll/commission reports.
• Maintain a clean, safe, and organized warehouse environment in line with service standards.

Qualifications and Requirements

• Bachelor’s or Associate degree in logistics, business administration, or related field preferred (equivalent experience acceptable).
• Forklift and OSHA certification preferred.
• 2–3 years of experience in warehousing, logistics, or service-focused operations.
• Use of Acellos Inventory Control system preferred
• Strong leadership and interpersonal skills with proven ability to motivate teams.
• Knowledge of service KPIs and logistics best practices.
• Effective communication skills with ability to collaborate cross-functionally.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).