Warehouse Supervisor/ Backroom Processor - Poway, SD

The Salvation Army USA Western Territory; Poway (CA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee discounts

Employee referral bonuses

Medical, dental, and vision coverage

Retirement plan

AFLAC

Employee assistance program (EAP)

Job summary

A nonprofit organization based in Poway, California, is seeking a warehouse supervisor. This role entails supervising and training warehouse associates to achieve production goals while maintaining quality control for merchandise. Candidates should have a high school diploma and demonstrate strong leadership and communication skills. Benefits include career growth opportunities, medical coverage, and paid time off. Flexibility in scheduling is essential as employees may work evenings, weekends, and holidays.

Qualifications

• Demonstrated ability to lead, motivate, and mentor a team.
• Ability to adapt to various production units and work with diverse populations.
• Strong track record of meeting production goals.

Responsibilities

• Supervise and train warehouse associates to achieve operational efficiency.
• Evaluate performance and set clear goals for team members.
• Maintain quality control of materials for stores.

Skills

Leadership

Communication

Accountability

Mentoring

Quality assessment of donated items

Flexibility

Education

High School graduate or equivalent

Job description

Responsibilities

1. Supervise, coach, and train all warehouse associates and beneficiaries to reach operational efficiency and achieve production goals.
2. Evaluate employee performances and provide accurate reviews with clear attainable goals.
3. Hold overall responsibility for production department performance and lead by example.
4. Ensure all merchandise is priced according to pricing policy.
5. Maintain quality control for all materials destined for the stores.
6. Collect and secure all jewelry and other high‑ticket items.
7. Enforce the policy that no merchandise is taken, given, or lent; prohibit shopping or storing products for future purchase.
8. Ensure safe, proper use, and maintenance of warehouse supplies and production equipment.
9. Keep the immediate working area clean, neat, and organized.
10. Follow safety measures established and maintained by ARC policy and government regulations.
11. Administer overtime only with written approval of the supervisor; the supervisor’s initials must appear on the timecard beside the overtime hours.
12. Assign and perform other written or verbal duties as needed.

Qualifications

• High School graduate or equivalent.
• Ability to lead, motivate, and mentor teams of warehouse associates and beneficiaries.
• Consistently demonstrates strong communication, leadership, accountability, and follow‑through skills.
• Ability to differentiate quality of donated items.
• Adaptability to supervising and working in various production units.
• Proven track record hitting production goals.
• Previous experience working with diverse and vulnerable populations.

Benefits

• Opportunity for career growth
• Paid time off
• Employee discounts
• Employee referral bonuses
• Medical, dental, and vision coverage
• Retirement plan
• AFLAC
• Employee assistance program (EAP)

Physical Demands

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks, and miscellaneous carts.
• Ability to lift up to 50 lbs.
• Ability to perform various repetitive motion tasks.

Schedule

Work schedules are determined by management and employees must be flexible to ensure adequate coverage. Full‑time employees may be scheduled to work any full‑time shift, including evenings, weekends, and holidays.

The Salvation Army will comply with all governmental orders and any contractual obligations related to COVID‑19 safety measures, including mandatory vaccination of staff if required. The Salvation Army will consider requests for exemptions from any such requirements on religious or medical grounds when available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.