Warehouse Supervisor - 3rd Shift

CREATIVE WERKS LLC; Bartlett (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

CREATIVE WERKS LLC is seeking a Warehouse Supervisor to oversee shipping, receiving and inventory control, while managing a team of forklift operators and clerks. The role emphasizes safety, accuracy, and timely documentation to meet cost and quality targets.

You'll coach staff, coordinate shifts, and drive continuous improvement in warehouse processes. Familiarity with WMS/ERP systems and food-safety standards is highly valued.

Qualifications

• Associates degree or 5+ years of warehouse experience with at least 2 years in a leadership role.
• Experience supervising forklift operators, clerks and shifts.
• Must be proficient with ERP/WMS systems and MS Office applications.
• Knowledge of SAP is advantageous and food-safety training familiarity is a plus.

Responsibilities

• Supervises forklift lead, operators and warehouse clerks in warehouse activities.
• Oversees daily tasks like filling and shipping orders; ensures accuracy of shipments and supporting documentation.
• Measures and reports the effectiveness of department activities; provides daily summaries and status reports.
• Enforces safety policies and conducts training and coaching to develop team members.
• Coordinates handoffs between shifts and communicates key information to peers and management.
• Ensures compliance with GMP, SQF, HACCP and other food-safety training requirements.

Skills

WMS knowledge

ERP software

Inventory management

Microsoft Office

SAP knowledge

Forklift experience

Interpersonal skills

Organizational skills

Education

Associates degree or 5 years warehouse experience with 2+ years leadership

Tools

WMS

ERP software

SAP

Job description

Description

Job Summary

The Warehouse Supervisor is responsible for overseeing a wide variety of warehouse activities including shipping and receiving materials and/or finished goods, maintaining inventory accuracy, completing and filing required documents for record keeping, and equipment records. People management responsibilities include training, planning and assigning daily work, conducting performance appraisals for hourly warehouse employees, addressing performance issues, and resolving problems. Daily focus on safety policy and procedure compliance. All work must be directed to ensure that safety, quality, and cost metrics meet management and business objectives.

Responsibilities of the Position

• Supervises forklift lead, operators and warehouse clerks in warehouse activities.
• Supervises and assists in daily tasks including: filling and shipping orders, ensuring accuracy of shipments and supporting documentation, receiving material and routing to appropriate area or personnel, and providing production support as needed.
• Measuring and reporting the effectiveness of department activities, providing daily summaries and status reports
• Enforce company rules regarding safety, discipline, cooperation and teamwork.
• Coaching, training, mentoring and developing team members to meet current and future business requirements.
• Responsible for annual training of forklift operators after completing a train the trainer certification class
• Facilitating seamless handoffs between shifts and communicating key information to peers, team members and management.
• Understanding internal and external client systems reporting requirements to ensure timely compliance of transactions.
• Scheduling direct reports in response to rapidly changing product mix and seasonal demand.
• Assuring that correct items are on hand and stored properly for daily production requirements.
• Coordinating Conferring with other supervisors to coordinate activities of individual departments and serving internal customers.
• Attend all food safety training sessions (GMP, SQF, HACCP, Allergen, Food Facility Security, Preventing Foodborne Illness)
• Participate in company GMP walks
• Regularly inspect warehouse and facility for compliance
• Enforce company rules regarding food safety and monitoring
• Perform other duties as assigned by Management.

Requirements

Knowledge/Skills/Abilities

• Knowledge of conventional management and warehouse fundamentals including working knowledge of a Warehouse Management System (WMS).
• ERP software experience
• Inventory Management experience including Cycle Counting management preferred.
• Proficiency in Microsoft Office (Outlook, Work, Excel)
• Knowledge of SAP is a plus.
• SQF / Food Safety Knowledge highly desired
• Sit-down and/or Reach Forklift experience
• Excellent interpersonal and communication abilities.
• Strong organizational and time management skills

Education and Experience

• Associates degree or five years of warehouse experience with two or more years of experience in a leadership role.

Working Conditions

• Office setting and warehouse environment with temperature range of 55 – 80 degrees
• This position may require the employee to be on-call at times to respond to emergencies.
• Ability to work weekends or shifts other than their own to meet the needs of the business.

Physical Requirements

• Operate standard office equipment
• Reach with hands and arms
• Lift up to 25 pounds