Warehouse Supervisor

Crosby Hop Farm; Woodburn (OR); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Paid holidays

Employee events

Job summary

Crosby Hops in Woodburn, Oregon seeks a hands-on Warehouse Supervisor to lead daily operations on the warehouse floor, drive productivity, and ensure orders ship accurately and on time.

Fluency in English and Spanish is required as you supervise and train a bilingual team, maintain inventory accuracy, and coordinate with Customer Success, Production, and Inventory teams.

Qualifications

• Fluent in English and Spanish; able to train and coach in both languages.
• 3–5 years in warehouse, distribution, shipping, or manufacturing operations.
• Minimum 2 years of direct supervisory experience.
• Forklift experience and safe operation.
• Strong prioritization and deadline management.
• Experience with shipping, receiving, inventory movement, and order fulfillment.

Responsibilities

• Oversee daily warehouse operations, including picking, packing, shipping, and receiving.
• Manage orders queue and ensure on-time, accurate shipments.
• Coordinate parcel, LTL, and freight shipments and documentation.
• Maintain inventory accuracy and participate in cycle counts.
• Lead, train, and develop warehouse staff; enforce safety and procedures.
• Communicate status and needs with Customer Success, Production, and Inventory.

Skills

Bilingual EN/ES

Leadership

Time management

Communication

Tools

Forklift operation

WMS proficiency

ERP/WMS familiarity

Job description

COMPANY:

Crosby Hops (CH) is a family-owned hop merchant and processor based in Woodburn, Oregon. Our core values of sustainability, quality, community, and innovation drive our vision and processes. We work symbiotically with our own generational hop farm, and a group of select third party hop growers to consistently source world-class hops and deliver our promise of best-in-class customer experience. Our high-performance culture matches well with highly motivated, focused, and vision-oriented individuals with a passion for continuous improvement and excellence. We are a growth-oriented company with opportunities for both personal and career development for the right people.

LOCATION:

Woodburn, Oregon

DESCRIPTION:

As a member of the Operations Department, the ideal candidate is a highly motivated, hands-on leader who brings a sense of urgency and a commitment to getting the job done right. The Warehouse Supervisor will lead the warehouse team, drive productivity, maintain accountability, and ensure customer orders are fulfilled accurately and on time. This is a working supervisor position: the successful candidate will spend significant time on the warehouse floor, actively directing operations, working alongside employees, and taking ownership of daily results. The ideal candidate is a confident, proactive leader who anticipates challenges, solves problems independently, and creates a positive, productive environment with clear expectations and consistent follow-through.

Fluency in both English and Spanish is required.

REPORTING RELATIONSHIP

This position reports to the Director of Operations

RESPONSIBILITIES:

Warehouse Operations & Order Fulfillment

• Oversee daily warehouse operations, including picking, packing, shipping, receiving, inventory movement, and warehouse organization.
• Take full ownership of daily warehouse execution, ensuring orders are accurate and on time, employees remain productive, daily priorities are completed, and unfinished work is promptly addressed or escalated.
• Manage and prioritize the orders queue, ensuring orders are organized, processed efficiently, and coordinated for accurate, on-time shipment.
• Coordinate parcel, LTL, and freight shipments, including carrier pickups, documentation, and shipping deadlines.

• Receive incoming shipments, verify quantities and product accuracy against receiving documentation, and ensure items are properly recorded, labeled, and stored.

• Actively participate in warehouse work as needed, including order fulfillment, forklift operations, loading, unloading, and material handling.
• Identify and resolve operational bottlenecks before they impact customers.
• Communicate proactively with Customer Success, Production, and Inventory/Planning regarding order status, delays, and operational needs.
• Maintain inventory accuracy through proper product handling, location management, documentation, and cycle-count participation.
• Ensure correct product, lot, quantity, packaging, and labeling during order fulfillment.
• Investigate warehouse-related shipping errors, identify root causes, and implement corrective actions.
• Ensure compliance with company quality standards, food safety requirements, and established operating procedures.
• Maintain a clean, organized, safe, and efficient warehouse environment.
• Enforce safe equipment operation, forklift procedures, and workplace safety standards.

Team Leadership

• Supervise, train, coach, and develop warehouse employees.
• Hold team members accountable: Address performance concerns promptly through direct feedback, coaching, and appropriate corrective action.
• Communicate clear expectations, assignments, and priorities in both English and Spanish.

• Monitor performance against established KPIs and communicate results to leadership.

• Foster a culture of teamwork, respect, urgency, accountability, and continuous improvement.

Operational Planning

• Plan daily work assignments and allocate labor based on shipping demands, receiving activity, and operational priorities.
• Establish consistent daily routines, clear priorities, and effective follow-through.
• Monitor labor productivity and overtime while ensuring customer service expectations are met.
• Coordinate employee scheduling and staffing needs to maintain effective warehouse coverage.
• Identify cross-training opportunities to improve workforce flexibility and operational efficiency.

REQUIREMENTS

• Fluent in English and Spanish, including the ability to give instructions, conduct training, coach employees, and address performance concerns in both languages.
• Minimum 3-5 years of warehouse, distribution, shipping, or manufacturing operations experience.
• Minimum 2 years of direct supervisory experience, including responsibility for employee performance, productivity, training, and accountability.
• Forklift experience required: Must be comfortable safely operating forklifts for loading, unloading, and material handling.
• Proven ability to manage competing priorities and consistently meet time-sensitive deadlines.
• Experience coordinating shipping, receiving, inventory movement, and order fulfillment.
• Strong communication, organization, and problem-solving skills.
• Forklift experience and ability to safely operate warehouse equipment.
• Comfortable using warehouse management systems, shipping software, and computers.

PREFERRED

• Experience in food manufacturing, agricultural processing, or temperature-controlled distribution.
• Familiarity with inventory traceability, food safety, or SQF requirements.
• Experience with Microsoft Dynamics 365 Business Central or a similar ERP/WMS system.
• Demonstrated success improving warehouse productivity, shipping performance, or team accountability.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off
• Paid holidays
• Employee events

Crosby Hops is dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and backgrounds that each employee brings to our workplace. Crosby Hops strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.

Crosby Hops provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by applicable law.