Warehouse Supervisor

Sonwil; Town of West Seneca (NY); On-site; USD 29,000 - 35,000; Full time

Job summary

Sonwil in West Seneca is seeking a Warehouse Supervisor to lead daily shift operations, uphold safety, quality, and customer service, and collaborate with the Facility Manager on inventory and WMS initiatives. The role demands hands-on leadership, problem solving, and adherence to GMP/OSHA standards.

The ideal candidate has 5 years warehouse experience, 2–3 years supervisory experience, strong communication skills, and familiarity with WMS and MS Office. Forklift certification is preferred.

Qualifications

• High School Diploma or GED required.
• 2–3 years of supervisory experience.
• 5 years of warehouse experience preferred.
• Knowledge of WMS and Microsoft Office preferred.
• Strong leadership and teamwork skills.
• Excellent written and verbal communication.
• Basic math skills.
• Forklift certification preferred.

Responsibilities

• Lead and coordinate daily shift operations to ensure product flow and safety.
• Develop action plans to improve labor performance and KPIs.
• Schedule warehouse operations for maximum production and cost control.
• Ensure GMP and OSHA standards are followed; lead safety initiatives.
• Build a high-performing, collaborative work environment.
• Maintain a clean, audit-ready warehouse.
• Foster fair employment practices and strong employee relations.
• Ensure on-time outbound and inbound shipments.
• Other duties as assigned.

Skills

Leadership

Supervisory experience

Communication

Problem solving

Math skills

Education

High School Diploma or GED

Tools

WMS

Microsoft Office

Job description

West Seneca. Sonwil. Warehouse Supervisor. $21.16 - $25.74/hour.

As a Warehouse Supervisor, one will be responsible for managing and maintaining the highest standards with regards to safety, quality, efficiencies, spoilage, and customer service/satisfaction.

Working in conjunction with the Facility Manager to maintain inventory levels, warehouse, Warehouse Management Systems (WMS), and executing all supply chain initiatives.

• Base Pay Range: $21.16-$25.74 per hour to start
• $0.40 shift differential for 2nd shift
• $0.80 shift differential for 3rd shift

Duties and responsibilities

• Leads, motivates, trains and coordinates daily shift operations to assure product flow within the warehouse while meeting safety, quantity, and efficiencies requirements.
• Facilitates problem solving and develops action plans to address labor performance issues and achieve key performance indicator goals.
• Understands financial drivers in the form of budgets, cost, yields, operating plans, etc., and can schedule and manage warehouse operations to ensure maximum production for minimum cost.
• Ensures all guidelines of good manufacturing practice and OSHA standards are in compliance. Leads health, safety, and environmental processes for the warehouse areas.
• Leads and develops a high performing work organization that maximizes employee teamwork, contributions, suggestions and decisions.
• Maintains a clean and sanitary warehouse which is audit ready at all times.
• Provides for effective employee relations within the operations unit by ensuring that employment practices are fair and consistent.
• Assures that time commitments are met for outbound and inbound shipments.
• All other duties as assigned

Qualifications

• High School Diploma or GED
• Two to Three (2-3) years of previous supervisory experience.
• Five (5) years of warehouse experience.
• Knowledge of WMS and Microsoft applications (Word, Excel, Outlook) is preferred.
• Strong leadership skills in developing high performing work organizations.
• Strong written and verbal communication skills.
• Basic math skills.
• Previous Forklift Certification preferred

Safety Requirements

• Must wear safety boots/shoes.
• Must wear safety vest.

Physical requirements

• Must be able to lift up to 50 lbs.

Direct reports

• Warehouse Specialist
• Warehouse Clerk