Warehouse Supervisor

Cirrus Systems, Inc.; Portsmouth (NH); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Warehouse Supervisor to lead and enhance warehouse operations. This role involves maintaining an organized warehouse, ensuring timely shipping, and training new staff. The ideal candidate will possess strong shipping and freight experience, excellent problem-solving skills, and the ability to manage a team effectively. Join a dynamic team that values quality, innovation, and collaboration, where your contributions will directly impact operational success and customer satisfaction.

Qualifications

• 3+ years of shipping and freight experience required.
• Strong computer skills and ability to solve unique problems.

Responsibilities

• Oversee warehouse processes and improve operational flow.
• Train new employees and manage team performance.

Skills

Shipping and Freight Experience

Problem Solving

Attention to Detail

Team Management

Computer Skills

Job description

About the Job

The Warehouse Supervisor is responsible for maintaining an orderly and professional warehouse where all inventory can be efficiently accessed, maintained, and counted. They are responsible for error-free shipping of materials (within 24 hours for new orders) and communicating with customers and sales representatives on an as-needed basis. Ensuring that inbound orders are accurately received and the product is distributed to the appropriate departments. The Warehouse Supervisor is responsible for overseeing the warehouse processes and identifying ways to improve the flow as well as encouraging associates to bring new ideas forward. They are also responsible for training new employees.

Job Duties

• Complete LEAN training and participate in continuous improvement projects when you see the potential to eliminate waste

• Align performance to assigned KPI goals individually and for your team.

• Build, train, coach, and maintain a high performing Team including but not limited to; staffing for current and future demand, completing Individual Development Plans (IDP) for personnel, taking disciplinary action as necessary, and recognizing high performers when appropriate

• Packs orders while maintaining department schedule

• Effectively uses organization systems and warehouse technology to locate and gather stock

• Accurately updates inventory system and stock information

• Creates shipping labels and handles shipping information

• Sends booking requests to shipping lines

• Problem solves for customers and suppliers about shipping routes, delayed items, and rush orders

• Liaises with Production about material ordering and storage

• Keeps organized shipping records, including statements of origin, shipping costs, products shipped, and receipt dates

• Troubleshoots shipping issues and customer issues that pop up regularly; works to solve these administrative or organizational problems to increase warehouse and dispatch efficiency

• Analyzes shipping costs to improve standard shipping processes

• Develops knowledge about freight practices

• Works well with the technical support and sales teams to complete orders on time

• Receives inbound finished goods and raw materials, following procedure to accurately record receipt in inventory system and organize appropriate paperwork

• Maintains stocks levels of all shipping supplies

• Performs additional duties, as assigned

Cirrus Core Values: What we look for in a teammate.

Bring Passion: We take pride in our work and bring our BEST to all interactions with our customers and teammates. We encourage rigorous discourse to improve the customer experience each and every day.

Winning Takes a Team: Show genuine commitment, be flexible, get involved, be reliable, help and support others, and move our company forward.

Innovate Every Day - Have the courage to challenge what is perceived as conventional or typical. Be observant of surroundings and outspoken about ideas and changes that will positively impact people.

Respect - An individual who communicates and conducts themselves in a polite and positive manner, and encourages others around them to do the same; without judgment of peers regardless of rank, position, age, gender, or race.

Remove Friction: Eliminate roadblocks in the way of smooth operations by promoting and embracing changes geared towards making things easier. Be bold! Don't settle for "That's just the way it is."

Quality: Quality isn’t a catchall phrase. It is an action plan that requires hard work and focus to achieve. Step by step we strive to build quality into everyday processes and products to achieve our collective success.

Skills and Qualifications

• 3 + years of shipping and freight experience

• Strong computer skills required

• Ability to problem solve unique issues and high attention to detail

• Experience managing a team of associates

Physical Requirements

• Must be able to stand for duration of shift

• Must be able to sit for extended periods of time

• Must be able to use a keyboard and headset for work done at a computer

• Must be able to lift and move up to 100lbs

Compensation

Hourly, non-exempt from overtime