Warehouse Supervisor

Terumo

Phoenix (AZ)

On-site

USD 62,000 - 85,000

Full time

5 days ago

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Benefits offered by this job

Annual bonus

Paid vacation

Paid holidays

Health insurance

Dental/vision benefits

401(k) with match

Tax-advantaged accounts

Legal plan

Voluntary life and AD&D insurance

Voluntary long-term disability

Short-term disability

Critical illness insurance

Parental leave

Tuition reimbursement

Job summary

Terumo Medical Corporation seeks an experienced Warehouse Manager to oversee receiving, outbound distribution, and export shipping, ensuring accuracy and compliance. You will lead a team, manage KPIs, and coordinate with Sterilization and freight vendors to optimize cost and service levels.

The role requires a strong background in warehouse operations, OSHA compliance, and leadership. You will train staff, manage safety programs, and drive continuous improvements within a lean culture.

Qualifications

Associates degree required or equivalent work experience.
Experience in automated warehousing or distribution preferred.
Supervisor experience or lead role is required or developed.

Responsibilities

Manage and create work instructions for outbound deliveries to distribution centers.
Analyze PO volume to maximize efficiency, inventory prioritization and space use.
Guide pick/pack and shipping to optimize costs and accuracy.
Verify orders and bill of lading accuracy.
Schedule freight carriers for pickups and deliveries.
Oversee sterilization shipping with third-party facilities and related steps.
Oversee receiving of products, materials, chemicals and non-stock goods; ensure unit of measure consistency.
Track KPI/data from SAP dashboard and drive improvements.
Develop warehouse KPIs and metrics based on SAP MHCS implementations.

Skills

Time management

Prioritization

Deadline management

Customer service

Analytical skills

ERP systems

Data analysis

Problem solving

Education

Associates degree

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

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Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.

We believe that the future is bright for everyone at Terumo. We work with the future in mind to generate lasting change, create a bigger impact and produce greater outcomes for today, and for decades to come.

At Terumo we believe in the power of personal growth and will encourage you to get in the driver's seat - progressing in the direction you want to go by deepening your skills throughout your career. We want you to be bold, think outside the box, experiment, innovate and deliver what's next for quality healthcare. You will be part of a collaborative, respectful and resilient team of associates and leaders around the world, working together as partners to achieve more than you thought possible, providing real-world, impactful solutions for patients.

Join us and help shape wherever we go next!

Advancing healthcare with heart

Job Summary

Responsible for overseeing receiving of products, raw material, chemicals, non-stock goods and service purchases. Executes and distributes outbound deliveries for pick/pack/ship process. As required, assists with administering requirements for export shipping. S/he must ensure work is done accurately and efficiently to ensure internal and external customer satisfaction. S/he will assure adherence to maintaining inventory accuracy and proper segregation of non-conforming goods.

The Factory Warehouse Manager relies on this individual to ensure an efficient and accurate operation. S/he will maintain compliance with OSHA standards, ensure required material handling equipment documentation is up to date, and the equipment is mechanically safe to operate. Additionally, s/he will conduct associate safety training, be a trainer for skills necessary for sub-ordinates to perform their job assignments and communicate expectations to associates in the workplace.

1. Responsible for managing and creating work instructions for warehouse staff for all outbound deliveries to distribution centers. Analyzes purchase order volume by business unit to maximize efficiency and cost, including determining product stockability, trailer space utilization, and inventory prioritization.
2. Ensures that staff is accurately selecting products in accordance with customer order specifications.
3. Provide guidance in pick/pack and shipping of orders for cost effectiveness.
4. Verify accuracy of orders shipped, including contents of bill of lading.
5. Schedule freight carriers for pick-ups and deliveries.
6. Oversee Sterilization shipping order process to one or more third-party sterilization facilities.
Calculation of product to fill the chamber
Scheduling with Sterilization Vendor
Scheduling with Freight Carrier
Activation of Sterilization Shipping Order
Communication to Internal and External Resources
Providing Quality and Supply Chain with product detail contained on the shipment
7. Oversee and participates in the receiving of products, raw materials, chemicals, non-stock goods and service purchases. Reviews results for accuracy and comparable Unit of Measure between incoming and outgoing operating systems.
8. Track/Trend/Implement improvements based on data analysis reporting from SAP dashboard. Includes inventory turns, expired goods, inbound and outbound statistics.
9. Assist Manager with developing KPIs and Metrics for Warehouse based on SAP and MHCS implementation and changes to process.
10. Ensure that staff is maintaining inventory integrity through accurate picking of correct quantities and product. Oversee the investigation and resolution of inventory quantity issues including:
a. Cycle Counts
b. Inventory adjustments
c. Material/Product Transfers
d. Warehouse Requests
11. Responsible for ensuring warehouse is maintained in a clean and organized manner.
12. Schedule preventive maintenance and breakdown service for all warehouse equipment.
13. Participate in Facility Project Improvement teams and assist in Lean / 5S, Shingo on behalf of the job unit to provide ideas, methods or processes for performance improvement and perform regular audits to confirm compliance. Works proactively with Operational Excellence leader to define and prioritize actions.
14. Associate is responsible to follow requirements of TMC Quality System; including but not limited to requirements for identification and traceability of product and segregation of non-conforming product.
15. Establish and promote a work environment amongst co-workers and direct reports that supports compliance with the TMC Quality System and Terumos policies
16. Oversee training of new hires in day to day responsibilities, and safety precautions.
17. Facilitate training in the use of Powered Industrial Lift Equipment including 3-year refreshers, and repeat training for accident or near miss occurrences.
18. Assign duties to staff to ensure work is completed per warehouse managers instruction.
19. Assist Warehouse Manager with associate wage progressions, time recording, associate counseling reports, accident/incident investigation and associate training and skill development.
20. Assists Warehouse Manager with budget tracking and capital investment proposals.
21. Filing and tracking of Carrier Claims.
22. Accomplish warehouse objectives by selecting top talent in key warehouse positions.
23. Effectively communicates job expectations and expectations to adhere to Company policies and procedures.
24. Submit change orders as required for procedure and/or changes/deletions of controlled documents.
25. Oversee the operation of the Company truck. Includes training of associates, maintaining current DOT Physicals for operators, and maintaining vehicle checklist and truck mileage log.
26. Designate for Manager
27. Perform other job duties as assigned

Knowledge, Skills and Abilities (KSA)

Prior proven ability to successfully manage time
Flexibility to manage conflicting and changing priorities
Ability to meet tight time constraints
Ensure internal and external customer satisfaction by supplying the best service possible
Excellent analytical skills
Advanced computer skills including ability to accurately enter data, run reports and investigate issues in an automated ERP system and other operations systems
Demonstrated analytical and problem-solving skills

Qualifications/ Background Experiences

Associates degree required and 8 years of experience in an automated warehousing/ distribution environment or equivalent education and work experience, regulated industry strongly preferred
Must have a minimum of 3 years of supervisory experience or combination of internal Lead experience coupled with accredited manager development training
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook preferred

It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.