Warehouse Supervisor

IWS Group; Edison (NJ); On-site; USD 34,000 - 39,000; Full time

Job summary

IWS Group in Edison, NJ is seeking a Warehouse Supervisor to lead a team of warehouse associates, assign daily tasks, and ensure productivity targets are met. The role involves coordinating shipping, receiving, order fulfillment, and inventory movement within a fast-paced distribution operation.

You will monitor KPIs, maintain inventory integrity, and coach staff through training and cross-training. Proficiency with WMS and communication with carriers is important; a safety-first mindset is

Qualifications

• High school diploma or equivalent required.
• 2+ years of warehouse supervisory or leadership experience preferred.
• Experience in e-commerce, retail, or distribution operations is a plus.

Responsibilities

• Oversee a team of warehouse associates and assign daily work.
• Coordinate shipping, receiving, order fulfillment, and inventory movement.
• Monitor workflow to meet productivity, quality, and service goals.
• Use WMS to monitor orders and ensure timely fulfillment.
• Coordinate with carriers to resolve shipment issues and maintain on-time delivery.
• Ensure accurate shipping/receiving and inventory integrity.
• Track KPIs like productivity, accuracy, and on-time shipping; implement improvements.
• Coach and develop staff through training and feedback.
• Maintain safety in line with OSHA and company procedures.

Skills

Warehouse operations knowledge

Supervisory leadership

Communication skills

Team management

Problem solving

Written and verbal comms

Task prioritization

Basic computer skills

Forklift experience

Bilingual: Spanish/English

WMS experience

Education

High school diploma or equivalent

Tools

WMS

Job description

Role: Warehouse Supervisor

Shift: 8:00 AM to 5:00 PM

Pay Rate: $25 – 28 an hour

Job description

• Supervise and lead a team of warehouse associates, assigning daily work, monitoring productivity, and ensuring operational goals are achieved.
• Coordinate daily warehouse activities, including shipping, receiving, order fulfillment, replenishment, and inventory movement.
• Monitor workflow throughout the shift, balancing labor between departments to meet productivity, quality, and service level expectations.
• Assist with monitoring web, warranty, and retail order processing through the Warehouse Management System (WMS), ensuring timely and accurate fulfillment.
• Coordinate with transportation providers, including FedEx, UPS, USPS, OnTrac, and other carriers, to resolve shipment issues and maintain on-time performance.
• Ensure shipping and receiving operations are completed accurately and efficiently while maintaining inventory integrity.
• Monitor key performance indicators (KPIs) such as productivity, accuracy, quality, and on-time shipping, and implement corrective actions as needed.
• Conduct routine quality audits to ensure customer orders are fulfilled accurately and company standards are consistently met.
• Coach, mentor, and develop team members through ongoing training, performance feedback, and cross-training initiatives.
• Communicate daily priorities, operational updates, and company initiatives between management and warehouse staff.
• Promote and enforce a safe working environment by ensuring compliance with OSHA regulations, company safety standards, and warehouse procedures.
• Maintain accurate operational records, reports, and documentation to support inventory control and performance analysis.
• Identify opportunities to improve warehouse processes, increase productivity, and reduce operational costs.
• Lead by example while fostering a positive, collaborative, and accountable team environment.

Skills and qualifications

• Strong knowledge of warehouse operations, including shipping, receiving, inventory control, and order fulfillment.
• Previous supervisory or team leadership experience in a warehouse or distribution environment.
• Excellent communication and interpersonal skills
• Team management skills
• Strong problem-solving skills with attention to detail.
• Strong written and verbal communication
• Ability to prioritize multiple tasks and make sound decisions in a fast-paced environment.
• Basic computer skills and knowledge of collaboration tools
• Forklift experience preferred.
• Bilingual in Spanish and English preferred.
• Experience with WMS systems preferred.

Education

• High school diploma or equivalent
• 2+ years of warehouse supervisory or leadership experience preferred.
• Experience in e-commerce, retail, or distribution operations is a plus.