Warehouse Supervisor

New York Blood Center; City of Rye (NY); On-site; USD 70,000 - 80,000; Full time

Job summary

New York Blood Center in Rye, NY is seeking a Warehouse Operations Manager to oversee day-to-day warehouse/shipping and receiving activities, manage inventory, supervise staff, and ensure timely and accurate shipments.

This role emphasizes safety, adherence to SOPs, and collaboration with other departments to maintain a cohesive supply chain. The position is on-site with a competitive salary reflecting local market rates.

Qualifications

• Five years of experience in Warehouse/Logistics operations within a supply chain environment.
• Including 1 year of experience in lead capacity.
• Knowledge of all departmental processes and SOPs.
• Proficient with Microsoft Office and inventory management software.

Responsibilities

• Schedules staff workload, establishes priorities, and assigns tasks based on workers, materials, and equipment availability.
• Train, develop and monitor staff effectiveness, ensuring adherence to SOPs.
• Ensures inventory levels are maintained by cycle counts and reporting inaccuracies.
• Certifies orders are verified and accurately recorded; supervises delivery and quality checks.
• Coordinates product returns for defective items or recalls; manages documentation.
• Develops and implements improved chain-of-custody methods in supply operations.
• Administers safety protocols and staff training to maintain a secure working environment and regulatory compliance.
• Collaborates with other departments to address issues and maintain a cohesive team approach.

Skills

Communication

Attention to detail

Independence

Interpersonal skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Inventory management software

Job description

Responsibilities

This position is primarily responsible for overseeing the day-to-day operations of our warehouse/shipping and receiving areas. This includes managing inventory, supervising warehouse staff, ensuring the timely and accurate shipment of goods, and maintaining a safe working environment.

• Schedules staff workload, establishes priorities, and assigns tasks based on the availability or capability of workers, materials, and equipment.
• Train, develop and monitor staff effectiveness, ensuring adherence to company policies and requirements established by applicable SOP.
• Ensures inventory levels are adequately maintained by performing inventory cycle counts, monitoring for accuracy, and reporting/addressing findings.
• Certifies that all orders are verified and accurately recorded.
• Supervises the delivery of all materials and ensures inspection is performed for quality compliance.
• Coordinates product returns for any defective items or those subject to recall.
• Issues requisitions for materials, prepares reports, and maintains files and records receipt.
• Develops and implements improved methods for chain of custody in supply operations.
• Administer safety protocols and best practices to create a secure working environment, including training staff on safety procedures and the use of equipment.
• Ensure compliance with relevant regulations, including those related to safety, labor, and environmental standards.
• Works closely with all other areas of the company to ensure a cohesive team approach is utilized to proactively address any issues.

Qualifications

Education:

• High School Diploma or equivalent.

Related Experience:

• Five years of experience in Warehouse/Logistics operations within a supply chain operations environment.
• Including 1 year of experience in lead capacity.

Knowledge:

• Knowledge of all departmental processes, and applicable SOPs.
• Knowledge of a variety of software applications (Microsoft Office Suite).
• Directly related experience with inventory management software programs.

Skills:

• Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds.
• Strong attention to detail in all work processes.
• Ability to work independently with minimal supervision.
• High level of interpersonal skills to manage a variety of complex issues and situations.
• Position requires demonstrated poise, tact, diplomacy, and a strong customer service focus in dealing with a variety of staff up to and including executive leadership.

Abilities:

• Ability to communicate clearly and with authority, both in writing and verbally, to others in one-on-one or small group settings.
• Ability to interact with individuals at all levels of the organization and customers in a helpful, courteous, and friendly manner while demonstrating sensitivity to and respect for diverse populations.
• Ability to work in a strong team environment.
• Ability to plan and organize job tasks or resources in an efficient manner.
• Ability to be responsive and available to management in order to address issues and concerns as they arise.
• Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
• Ability to use logic and reasoning to identify and analyze the strengths and weaknesses of alternative solutions, conclusions or approaches to problems within established policies and procedures.
• Ability to identify complex problems in a timely manner, decipher information to develop and evaluate options, and implement solutions.

Any combination of education, training, and experience equivalent to the requirements above that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

For applicants who will perform this position in New York City or Westchester County, the proposed annual salary is $70,000.00 p/yr. to $80,000.00 p/yr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant’s skills, job-related knowledge, and experience.

Overview

Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, deliveringnearly500,000 lifesaving blood products annually tonearly 200hospitals,EMSand healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), whichoperatesin 16 states and delivers one million blood products to nearly 550 U.S. hospitals annually.NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations.NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.