Warehouse Supervisor

Shipfusion

Carol Stream (IL)

On-site

USD 65,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Comprehensive health and dental coverage

15 days of paid vacation and 5 paid wellness days

Vibrant company social events

Employee assistance program (EAP)

Calm app subscription

Positive company culture

Job summary

Shipfusion is seeking a proactive Warehouse Supervisor for its operations in Carol Stream, Illinois. This role involves overseeing logistics and supply chain projects, ensuring maximum efficiency while leading a team.

The ideal candidate will have 3+ years of experience in a warehouse setting, strong logistical skills, and the ability to adapt in a fast-paced environment. Benefits include health coverage, paid vacation, and a positive company culture.

Qualifications

3+ years experience leading an operations team in a warehouse environment.
Fluent in English; Spanish is a plus.
Understanding of OSHA and regulatory compliance is a plus.

Responsibilities

Supervise daily warehouse activities including order fulfillment and logistics coordination.
Manage a team of 10 to 50 employees, ensuring operational goals are met.
Monitor project timelines, budgets, and deliverables.

Skills

Operations team leadership

Logistics knowledge

Project management

Detail-oriented

Interpersonal skills

Experienced in Microsoft Excel/Google Sheets

Education

High school diploma or equivalent

College degree preferred

Job description

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long‑time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in‑house team.

At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We always seek individuals who share these values and want to further their careers in a unique and rapidly growing organization!

The Opportunity

We are seeking a proactive and detail‑oriented Warehouse Supervisor to oversee logistics and supply chain projects within our 3PL operations. This role requires a strong team player who can collaborate cross‑functionally while leading project initiatives. You’ll manage client projects, streamline processes, and ensure timely, cost‑effective project execution. The ideal candidate brings a blend of leadership, logistics knowledge, and project management skills.

Responsibilities

Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.
Achieving all operational goals and service levels alongside the operations leadership team.
Finding creative solutions for day‑to‑day operational challenges.
Maintain a safe and healthy work environment, ensuring policies and procedures are followed.

Daily and Monthly Responsibilities

Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.
Manage eCommerce order fulfillment while achieving established service levels.
Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.
Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.
Support new client onboarding and creative fulfillment processes.
May be required to perform other duties to meet the organization's ongoing needs.
Monitor project timelines, budgets, and deliverables.
Coordinate with the internal team regarding client projects.
Present progress updates and resolve issues in real time.
Identify process improvement opportunities (efficiency, cost reduction, accuracy).