Warehouse Specialist

ERIE MATERIALS; Keyser Valley (PA); On-site; USD 19,000 - 28,000; Full time

Job summary

ERIE MATERIALS is seeking a Warehouse Specialist in Pennsylvania to support the distribution of roofing and siding products to builders and contractors. You will operate materials handling equipment, read orders, and prepare deliveries.

The role demands lifting up to 100 pounds, forklift/Moffett experience preferred, and a commitment to safety, accuracy, and excellent customer service in a fast-paced warehouse environment.

Qualifications

• High school diploma or GED, or equivalent experience.
• Valid driver’s license preferred.
• Forklift or Moffett experience preferred.
• Ability to lift and carry up to 100 pounds.
• Basic reading/writing and math skills.

Responsibilities

• Safely operate equipment to transport and pick up building materials at designated warehouse locations.
• Read work orders/invoices to determine product needs for customer pickup or delivery.
• Lift and carry building materials up to 100 pounds.
• Operate forklift to load a customer’s vehicle and move stock.
• Keep warehouse area clean and organized, including floors and parking areas.
• Provide personalized customer service in person and by phone.
• Communicate with managers, other employees and customers.
• Handle customer feedback and complaints professionally.

Skills

Math skills

Customer service

Communication

Education

High school diploma/GED

Tools

Forklift

Moffett

Job description

SUMMARY:

The Warehouse Specialist is responsible for the distribution of building materials product (primarily roofing and siding products) to residential and commercial builders and contractors.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Safely operate company equipment to transport and pick up building materials product at designated warehouse locations.
• Communicate and work effectively with customers, dispatchers, management and other employees.
• Read work orders/ invoices to determine product needs for customer pick-up or delivery.
• Frequently lift and carry building materials product by hand weighing up to 100 pounds.
• Operate a forklift to load a customer’s vehicle, load an Erie Materials delivery truck, unload a vendor truck, move product in stock, etc.
• Clean warehouse area(s) including organization of materials, sweeping warehouse floors and parking lot areas, emptying trash cans, etc.
• Perform additional responsibilities, as assigned.

CUSTOMER SERVICE & TECHNOLOGY INTERACTION:

• Provide personalized customer service through direct in-person conversations and phone conversations.
• Communicate with managers, other employees and customers.
• Maintain a professional and friendly demeanor in all interactions, both in-person and electronically through technology mediums.
• Handle customer feedback and complaints efficiently, ensuring customer satisfaction.

QUALIFICATIONS:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• A valid driver’s license is preferred.
• Knowledge of building materials product is preferred.
• Forklift and/or Moffett experience are preferred.
• Ability to lift and carry building materials product by hand weighing up to 100 pounds.
• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Strong basic math skills which include the ability to add, subtract, multiply, and divide in all units of measure.