Warehouse Specialist

Everything But The House (EBTH); Cincinnati (AR); On-site; USD 21,000 - 32,000; Full time

Job summary

Everything But The House (EBTH) seeks a Warehouse Specialist in the Cincinnati, OH area to support daily warehouse operations, including packing, shipping, and inventory management. You will verify inbound shipments, scan inventory, and assist with customer drop-offs and pickups at the processing center.

You should be a self-starter with a high school diploma, experience in fast-paced environments, and familiarity with Google Suite.

Qualifications

• Customer-focused service in a fast-paced environment.
• Ability to work well in a team and independently.
• Self-motivation and reliable attendance.
• Comfort with basic digital tools and inventory tasks.

Responsibilities

• Execute daily warehouse tasks including receiving, packing, shipping, and inventory management.
• Verify inbound shipments and scan inventory accurately.
• Record and report any damage found on shipments.
• Provide front-facing customer service during processing center operations.
• Assist with pull requests, returns to seller, and item data accuracy.
• Support customer drop-off and pick-up days at the center.
• Collaborate with management to resolve issues and improve efficiency.
• Test and implement new processes to improve internal operations.
• Coordinate with other departments to meet KPIs.

Skills

Customer service

Team player

Self-starter

Independent work

Education

High school diploma

Tools

Google Suite

Job description

OUR STORY AND HOW YOU CAN HELP CONTRIBUTE

Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things. Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, all with a starting bid of $1.

EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the "Uncommon Promise". If we don't uphold our end of the bargain, we'll do our best to make it right. We promise that everything on our platform is authenticated or validated, presented clearly and accurately, and is handled with the utmost care.

We're seeking a Warehouse Specialist who will be responsible for assisting with projects in the warehouse to include: organization of the warehouse; helping to manage changes to and within warehouse processes; supporting areas across production including item processing, packaging, and customer pickup; and helping to develop and maintain processes of inventory management and flow.

As a dynamic company, we move fast and seek to continuously improve - and while this will be a very demanding position, you'll be surrounded by a passionate team of individuals who are dedicated to the common goal of drastically changing the way personal property is sold, bought and moved across the country - and we have a lot of fun while we're doing it. We're proud of our journey and we're eager to share our story with shoppers, clients and consignors across the world!

Discover everything uncommon at EBTH.COM.

We are only reviewing applications from candidates who are located in the Cincinnati, OH metropolitan area.

TASKS YOU'LL BE JUGGLING

• Execution of daily activities including receiving, handling, packing, shipping, and inventory management.
• Verify inbound shipments and ensure accurate inventory scanning upon receipt of goods.
• Record and report any damage found on inbound and outbound shipments
• Front facing customer service assistance greeting in a professional and friendly manner.
• Conduct pull requests, process return to the seller, errors and missing information on items.
• Assist with customer drop off and pick up days at the processing center.
• Align with management to resolve issues relating to the department and to ensure efficient service.
• Implement new processes and test technological advancements to help improve internal operations.
• Collaborate with other departments, management, and team members to maximize efficiency and timeliness in order to achieve company defined Key Performance Indicators
• Additional tasks and responsibilities as needed.

CREDENTIALS WE ARE SEEKING

• Drive! This business is fast-paced and challenging. A self-starter is a must!
• High school diploma required.
• An appreciation for dedicated customer service in a fast-paced work environment.
• Familiarity and comfort working with Google Suite.
• A team player mentality with an ability to work independently.
• Ability to maintain a set production schedule to align with business needs.
• Knowledge of antiques, artwork, collectibles and unique items is a plus.
• Ability to move / lift up to 100 lbs. when utilizing proper equipment and/or lifting techniques.
• Ability to work a 5 day workweek

We are only reviewing applications from candidates who are located in the Cincinnati, OH metropolitan area.

We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.

Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.