Warehouse Specialist

Belimed Life Science; Charleston (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Belimed Life Science in Charleston, SC, is seeking a Warehouse Specialist to support part identification, order processing, and full repair/PM part planning. You will receive and ship parts daily and maintain inventory accuracy in a fast-paced environment.

The role requires 3–5 years in a warehouse/parts environment or related customer service, plus ERP/SAP experience. Strong communication, problem solving, and the ability to work in a matrix setup are essential; on-call nights, weekends, and

Qualifications

• High school diploma/GED or equivalent.
• 3–5 years part department / warehouse experience or part related customer service experience.
• ERP/SAP experience required.
• Excellent customer communication and analytical/problem-solving skills.

Responsibilities

• Assists internal and external customers with part orders.
• Manages customer expectations and commitments in a thoughtful manner.
• Provides timely and accurate part identification and proactive delivery times.
• Supports field personnel with inventory control.
• Communicates part issues quickly to Supply chain or management for resolution.
• Assists customers and Finance in the resolution of billing and payment matters.
• Notifies management of any issues, concerns, or customer satisfaction problems.
• Keeps current on part documentation and regularly studies part diagrams.
• Utilizes service systems to research part applications and updates them as changes happen.
• Receives, quality controls and ships parts out of the warehouse while maintaining inventory control

Skills

Customer communication

Analytical thinking

Warehouse skills

Problem solving

Interpersonal relations

Diagram interpretation

Education

High school diploma/GED

Tools

ERP/SAP

Job description

Belimed AG is a leading supplier of medical and surgical instrument sterilization, disinfection, cleaning products and services. The company, with its headquarters in Zug (Switzerland), has offices in 9 countries around the world and is represented in over 80 countries thanks to a strong network of distributors. We look back on more than 50 years of history, continually evolving our technology-driven portfolio of high quality products and services. As Engineers of confidence, we build trust and value for our customers, empowering them to advance medical care and protect the lives of patients and medical personnel.

We believe that winning teams are the key to our success. In Belimed you will work in an international, open-minded and hands-on team in a growing industry, committed to improving the health of our society. Apply for this challenging role and join our HQ team in Zug.

How you will contribute

In this key role as Warehouse Specialist supports customers with part identification, part order processing and full repair / PM part planning. This individual plays a key role in Belimed Life Science ability to be an effective partner to our customers by providing top notch part planning and support. In this position receiving and shipping parts will be a daily task as well as keeping inventory in check.

Your Main Tasks Will Include

• Assists internal and external customers with part orders.
• Manages customer expectations and commitments in a thoughtful manner.
• Provides timely and accurate part identification and proactive delivery times.
• Supports field personnel with inventory control.
• Communicates part issues quickly to Supply chain or management for resolution.
• Assists customers and Finance in the resolution of billing and payment matters.
• Notifies management of any issues, concerns, or customer satisfaction problems.
• Keeps current on part documentation and regularly studies part diagrams.
• Utilizes service systems to research part applications and updates them as changes happen.
• Receives, quality controls and ships parts out of the warehouse while maintaining inventory control

What you will need

High school diploma/GED or equivalent

3 - 5 years part department / warehouse experience or part related customer service experience

Experience With ERP/SAP Required

Must be creative, innovative, and flexible, with the ability to work in a matrix environment. Must be able to work on-call as business needs require including occasional nights, weekends and holidays.

Required

Excellent Customer Communication skills (extensive phone work is required).

Analytical/problem-solving skills.

Strong warehousing skills

Proven Abilities In The Areas Of

• interpersonal relations
• ability to interpret part diagrams
• technical understanding of parts functions
• customer satisfaction skills

Why join our team

Use your professional expertise and help us to protect the lives of patients and medical personnel. Join our ambitious team and share our strong customer orientation and sense of urgency. We offer you varied work in a hands-on, international environment with a strong, value-based company culture and a fair, performance-related compensation. Our culture of empowerment and accountability will give you easy access to key decision-makers and enable you to make a real impact.

Join our winning team and take your career further.