Warehouse & Shipping Supervisor

Exalt Printing Solutions, LLC; Carrollton (TX); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

Exalt Printing Solutions, LLC in Carrollton, TX is seeking a Warehouse & Shipping Manager to own the entire inbound/outbound logistics operation—from receiving raw materials through order fulfillment and final shipment. You will run a safe, accurate, and scalable warehouse capable of handling peak periods with surge staffing and SLA defense.

The role requires leading high-volume outbound shipping operations, managing carrier relationships, and directing multi-shift teams with a proven track

Qualifications

• 5+ years of warehouse and/or shipping management experience in a high-volume environment (print, e-commerce, 3PL, or similar)
• Demonstrated experience managing multi-shift warehouse operations
• Management: 1 year (Required)
• Shipping & receiving: 3 years (Required)
• Warehouse management: 2 years (Preferred)
• Proven, specific experience leading a holiday or peak-season ramp-up — including temporary staffing management, carrier planning, and volume scaling
• Strong carrier knowledge across small parcel (UPS, FedEx, USPS) and freight; ability to manage and optimize shipping costs
• Hands-on experience with warehouse management systems (WMS) and shipping software
• Solid grasp of inventory control principles and cycle count methodology
• OSHA/workplace safety knowledge or oversight experience preferred

Responsabilités

• Manage inbound receiving, inventory control, material storage, and outbound fulfillment
• Maintain accurate inventory records for substrates, finished goods, packaging materials, and consumables
• Develop and enforce SOPs for receiving, picking, packing, and shipping
• Ensure facility organization, safety compliance, and OSHA standards are maintained at all times
• Own all carrier relationships (UPS, FedEx, USPS, LTL/freight) and negotiate rates in partnership with leadership
• Manage daily shipping operations to ensure on-time delivery against client SLAs
• Monitor carrier performance metrics and escalate service failures proactively
• Maintain proficiency with shipping platforms (ShipStation, EasyPost, or equivalent)
• Develop and execute detailed peak season operating plans, including staffing models, carrier capacity reservations, and facility layout adjustments
• Lead temporary workforce onboarding and training during ramp-up periods, ensuring safety and accuracy standards are upheld
• Build multi-shift scheduling models that sustain throughput across extended peak operating windows
• Coordinate closely with the Production Manager to align output pacing with shipping capacity
• Directly manage warehouse leads and associates across all shifts
• Set clear performance expectations and hold team accountable to accuracy, speed, and safety metrics
• Foster a culture of ownership and urgency without creating burnout during sustained peak periods
• Partner with Production Manager to ensure finished goods flow efficiently from press floor to fulfillment
• Provide regular inventory and shipping status reporting to leadership
• Support client-specific fulfillment requirements, including special packaging, kitting, or insert instructions

Connaissances

High-volume shipping management

Multi-shift warehouse leadership

Carrier relationship management

WMS and shipping software

Inventory control & cycle counts

Safety & OSHA compliance

Outils

ShipStation

EasyPost

WMS software

Description du poste

Exalt Printing Solutions is a fast-growing commercial printing company based in Carrollton, TX. We partner with large enterprises and high-growth consumer brands to deliver high-volume, quality-first print production on demanding timelines. Our warehouse and shipping function is mission-critical: when volumes spike during the holiday season, we need a leader who has been there before and knows exactly how to execute.

Position Summary.

The Warehouse & Shipping Manager owns the full inbound/outbound logistics operation — from receiving raw materials and substrates through order fulfillment, carrier management, and final shipment. This role is responsible for running a safe, accurate, and fast warehouse that can scale aggressively during peak periods. The right candidate has managed high-volume outbound shipping operations, has direct experience leading multi-shift warehouse teams, and has a verifiable track record of navigating holiday peak ramp-ups — including surge staffing, carrier capacity planning, and SLA defense under pressure.

Key Responsibilities

Warehouse Operations

Manage all inbound receiving, inventory control, material storage, and outbound fulfillment

Maintain accurate inventory records for substrates, finished goods, packaging materials, and consumables

Develop and enforce SOPs for receiving, picking, packing, and shipping

Ensure facility organization, safety compliance, and OSHA standards are maintained at all times

Own all carrier relationships (UPS, FedEx, USPS, LTL/freight) and negotiate rates in partnership with leadership

Manage daily shipping operations to ensure on-time delivery against client SLAs

Monitor carrier performance metrics and escalat service failures proactively

Maintain proficiency with shipping platforms (Shppo, ShipStation, EasyPost, or equivalent)

Peak Season & Surge Capacity

Develop and execute detailed peak season operating plans, including staffing models, carrier capacity reservations, and facility layout adjustments

Lead temporary workforce onboarding and training during ramp-up periods, ensuring safety and accuracy standards are upheld

Build multi-shift scheduling models that sustain throughput across extended peak operating windows

Coordinate closely with the Production Manager to align output pacing with shipping capacity

Directly manage warehouse leads and associates across all shifts

Set clear performance expectations and hold team accountable to accuracy, speed, and safety metrics

Foster a culture of ownership and urgency without creating burnout during sustained peak periods

Cross-Functional Collaboration

Partner with Production Manager to ensure finished goods flow efficiently from press floor to fulfillment

Provide regular inventory and shipping status reporting to leadership

Support client-specific fulfillment requirements, including special packaging, kitting, or insert instructions

Competitive base salary commensurate with experience

Performance bonus tied to shipping accuracy, on-time delivery, and cost targets

Full benefits package including medical, dental, and vision

Paid time off and company holidays

Required Qualifications

5+ years of warehouse and/or shipping management experience in a high-volume environment (print, e-commerce, 3PL, or similar)

Demonstrated experience managing multi-shift warehouse operations

Management: 1 year (Required)

Shipping & receiving: 3 years (Required)

Warehouse management: 2 years (Preferred)

Proven, specific experience leading a holiday or peak-season ramp-up — including temporary staffing management, carrier planning, and volume scaling

Strong carrier knowledge across small parcel (UPS, FedEx, USPS) and freight; ability to manage and optimize shipping costs

Hands-on experience with warehouse management systems (WMS) and shipping software

Solid grasp of inventory control principles and cycle count methodology

OSHA/workplace safety knowledge or oversight experience preferred

Preferred Qualifications

Experience with DTC fulfillment operations, particularly for consumer photo or personalized products

Experience managing 3PL or staffing agency relationships during surge periods