Warehouse Shift Supervisor- Temporary/Seasonal

Wynnresorts; Everett (MA); On-site; USD 65,000 - 75,000; Full time

Job summary

Encore Boston Harbor is seeking a Warehouse Supervisor to oversee daily operations, ensure values and standards are followed, and drive department performance. The role includes managing inventory, coordinating with other departments, and supporting hiring and training initiatives.

The successful candidate will have 2+ years in warehouse/receiving, strong organizational skills, and proficiency with Microsoft Office.

Qualifications

• High school degree or equivalent required or preferred depending on role.
• Bachelor's Degree in a related field or equivalent experience preferred.
• Minimum 2 years of warehouse and receiving experience.

Responsibilities

• Ensure Encore Boston Harbor core values and department standards are implemented and applied.
• Supervise daily activities to maintain department performance and adherence to policies; records and reports.
• Manage inventory and maintain integrity of inventory; coordinate monthly inventories and reporting.
• Monitor all activities to ensure compliance with policies, laws, and safety standards.
• Organize meetings and communication within the department and with other departments.

Education

High school degree or equivalent

Bachelor's Degree in a related field or equivalent experience preferred

Minimum 2 years of warehouse and receiving experience

Job description

Salary Pay: $65,000 - $75,000

JOB RESPONSIBILITIES

• Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
• Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success.
• Supervises daily activities to maintain departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports.
• Supports the management and performance of team members under his/her area of responsibility.
• Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced.
• Facilitates communication by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate.
• Supports hiring, performance management, and employee engagement within the department. Provides training opportunities, constructive and positive feedback to team members within area of responsibility. Creates a motivating environment.
• Provides professional internal and external guest service, which may require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.
• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high‑pressure situations.
• Must have the ability to promote positive, fair, and ethical relations with all team members, with all Encore contractors, and in all interactions within the Host and Surrounding Communities, as an ambassador of the Encore brand.
• Responsible for automated inventory systems, maintaining integrity of inventory.
• Ensures compliance with all warehouse standards and procedures.
• Supervises all inventory and non‑inventory items and manages these assets to achieve the most appropriate stock levels and ordering schedules.
• Assists in conducting monthly inventories in order to report and reduce variances.
• Monitors vendors by assessing user satisfaction to assure best service.
• Schedules shipments in and out of property, ensuring adequate supplies and inventory.
• Manages all hazardous communications to departments ensuring compliance with OSHA laws, as well as making needed operational changes to comply with safety standards.
• Works with Warehouse Manager to supervise warehouse staffing levels.
• Ensuring that the Warehouse is properly in taking and removing materials.
• Responsible for reporting inventory turnovers to the Executive team.
• Works with safety as a priority, and follows department and company safety standards.
• Maintains relevant knowledge of industry through continuing education and training.
• Performs any other job‑related duties as assigned.

JOB REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Age, Gaming and Certifications:
• 21 years of age or above.
• Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission.
• Education and/or Experience:
• High school degree or equivalent required. Bachelor's Degree in a related field or equivalent experience preferred.
• Minimum 2 years of warehouse and receiving experience required, with a prior leadership role preferred.
• Requires general computer skills and basic knowledge of Microsoft Office.
• Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
• Knowledge of union as well as non‑union working environments preferred.
• Language Skills:
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus.
• Ability to write detailed instructions and correspondence. Ability to effectively present information in one‑on‑one and group situations.
• Mathematical Skills & Reasoning Ability:
• Ability to compute basic mathematical calculations. Ability to decipher various reports and mai