Warehouse Shift Lead - Webster

DoorDash; Webster (TX); On-site; USD 22,275 - 31,726; Full time

Benefits offered by this job

Paid time off (PTO) and sick leave

Health benefits starting Day 1

401(k) match

Gym membership reimbursement

Career advancement opportunities

Job summary

DoorDash is seeking a motivated Shift Lead for its DashMart operation in Webster, Texas. The role involves overseeing shift processes in a local fulfillment center, ensuring high-quality customer service, and leading a team of Operations Associates.

The ideal candidate should possess a high school diploma and be organized, self-motivated, and able to lift heavy products. DoorDash offers competitive pay of $19.60/hour and benefits starting from Day 1.

Qualifications

• At least 18 years of age.
• Ability to obtain and maintain a food-handling certificate.
• Flexibility in schedule for various shifts.

Responsibilities

• Take ownership of shifts including processes and safety.
• Ensure customer orders are delivered accurately.
• Guide Operations Associates and ensure team productivity.
• Support operations in warehouse and kitchen.
• Contribute ideas for improving quality and customer experience.

Skills

Self-motivated and positive attitude

Team player

Organized

Ability to lift up to 50 lbs

Proficient in Google Docs and Sheets

Education

High school diploma or GED equivalent

College diploma (preferred)

Job description

About the Team

DashMart is a local-fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick-and-mortar store for Dashers to deliver. We’re open early and close late – some sites even run 24/7!

About the Role

DashMart is looking for a motivated and experienced individual that excels in fast‑paced, physical environments and is excited to roll up their sleeves and actively engage in day-to-day operations. In this role, you will work within a local fulfillment center supporting Site Management running great shifts, and delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light‑prep kitchen.

Responsibilities

• Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• One Team One Fight: Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high‑quality experience for our customers.
• Help improve operations: Contribute ideas to improve our quality and customer experience.

Qualifications

• You’re self‑motivated, positive, and a team player. You work well with others and bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
• You have a proven track record of success in food and beverage, warehouse, and/or retail environments.
• You’re able to be on your feet and move heavy products. You are physically able (with or without accommodation) to lift up to 50 lbs. and can operate a pallet jack and hand truck.
• You have the ability and desire to obtain and maintain a food‑handling certificate. (DoorDash will provide this training.)
• You have a high school diploma or GED equivalent. A college diploma is even better but not required.
• You are at least 18 years of age.
• You’re organized and proficient in Google Docs and Google Sheets.
• You have flexibility in your schedule. Depending on the hiring site’s needs you can be available for a number of shifts a week.

Compensation

Base Pay: $19.60 per hour. DoorDash offers pay increases twice a year based on performance and a range of benefits described below.

Benefits

• Market competitive pay
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Health benefits starting Day 1 (Medical, Dental, & Vision)
• 401(k) match
• Gym membership reimbursement (up to $75/month)
• Monthly DashPass subscription (including access to Lyft discounts for full‑time employees)
• Employee Assistance Program
• Career advancement opportunities

Statement of Non‑Discrimination

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. We also strive to prevent other subtle forms of inappropriate behavior. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce—and strongly encourage applicants from all backgrounds to apply.

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