Shift Lead - Wynwood

DoorDash; Miami (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Market Competitive pay

Pay increases twice a year based on绩績?

Paid time off

Health benefits starting Day 1

401k match

Gym membership reimbursement

Monthly DashPass subscription

Employee Assistance Program

Career advancement opportunities

Job summary

DoorDash DashMart in Miami is seeking a motivated Shift Lead to manage daily operations in our local fulfillment center, overseeing warehouse and light kitchen tasks, ensuring safe, accurate order fulfillment and inventory control.

You will lead a team, coordinate shifts, and support continuous improvement while delivering a high-quality customer experience. A high school diploma and physical stamina are required; training for food handling provided; some weekend shifts may be needed.

Qualifications

• Self‑motivated, positive, and a team player with a great attitude.
• Proven success in food/beverage, warehouse, or retail environments.
• Able to lift up to 50 lbs and operate pallet jack/hand truck.
• Ability and willingness to obtain a food handling certificate (training provided).
• High School Diploma or GED; college degree preferred but not required.
• At least 18 years of age; organized and proficient with Google Docs/Sheets.
• Flexible scheduling with multiple shifts per week.

Responsibilities

• Be Owner: manage assigned shifts, inventory, safety, quality, and training.
• Delight Customers: ensure orders are accurate and communication with customers.
• Lead: guide Operations Associates and escalate daily issues.
• One Team One Fight: support both warehouse and kitchen operations.
• Help improve operations: propose ideas to enhance quality and efficiency.

Skills

Leadership

Team player

Physical stamina

Food handling knowledge

18+ years old

Organization

Flexibility in shifts

Education

High School Diploma or GED

Tools

Google Docs

Google Sheets

Pallet jack

Hand truck

Job description

About The Team

DashMart is a local‑fulfillment center owned and operated by DoorDash, offering customers household essentials and other items to their doorsteps with speed, reliability, and quality. Customers order their convenience, grocery, retail, and prepared foods in the DoorDash app, and our team members fulfill orders in a real, brick‑and‑mortar store for Dashers to deliver. We’re open early and close late – some sites even run 24/7!

About The Role

DashMart is looking for a motivated and experienced individual who excels in fast‑paced, physical environments and is excited to roll up their sleeves and actively engage in day‑to‑day operations. In this role, you will work within a local fulfillment center supporting Site Management and run great shifts, delegating tasks. As a Shift Lead, you will have shift responsibility for fulfilling orders in a warehouse environment and maintaining inventory, and in some locations, this involves preparing food in a light‑prep kitchen.

Responsibilities

• Be an Owner: Take ownership of your assigned shifts, including warehouse and kitchen processes, safety/cleanliness, quality, and training. Maintain accountability for inventory, equipment, and other company assets to ensure they are properly handled, stored, and protected from loss or theft.
• Delight Customers: Ensure customer orders are delivered with high quality by executing orders accurately, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.
• Lead: Guide Operations Associates through their shift by ensuring the team works safely and productively and serving as the point of escalation for daily operations.
• One Team One Fight: Support operations in both the warehouse and kitchen, assist with day‑to‑day tasks, and lead by example. You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a high‑quality experience for our customers.
• Help improve operations: Contribute ideas to improve our quality and customer experience.

Qualifications

• You’re self‑motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each day. You have high integrity and are excited to delight customers.
• You have a proven track record of success in food and beverage, warehouse, and/or retail environments.
• You’re able to be on your feet and move heavy products. You are excited and physically able (with or without accommodation) to lift up to 50 lbs., depending on the needs of the specific site, and can operate a pallet jack and hand truck.
• You have the ability and desire to obtain and maintain a food handling certificate. (DoorDash will provide this training)
• You have a high school diploma or GED equivalent. A college diploma is even better but not required.
• You are at least 18 years of age.
• You’re organized and proficient in Google Docs and Google Sheets.
• You have flexibility in your schedule. Depending upon the scheduling needs of the hiring site, you can be available for a number of different shifts a week.

Benefits

• Market Competitive pay
• Opportunity for pay increases twice a year based upon performance
• Paid time off (PTO) and sick leave
• Health benefits starting Day 1 (Medical, Dental, & Vision)
• 401k match
• Gym membership reimbursement (up to $75/month)
• Monthly DashPass subscription (including access to Lyft discounts for full‑time employees)
• Employee Assistance Program
• Career advancement opportunities

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC, and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.

EEO Statement

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.