Warehouse Outbound Supervisor (Bilingual in English & Chinese) - Large Item

YQN Logistics; Linden (NJ); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

A logistics company in Linden, NJ, is seeking a Full-time Outbound Operations Manager to lead the outbound team responsible for large item shipments. The role involves enhancing performance, operational oversight, and reporting, coupled with ensuring customer service excellence. Ideal candidates will have a Bachelor’s degree in a relevant field and at least one year of experience, along with fluency in English and Mandarin. The position offers a competitive salary of $75,000 - $100,000 and various benefits, including health insurance and a 401(k).

Qualifications

• 1+ year of experience in large/bulky item outbound operations.
• Understanding of LTL/FTL carrier requirements.
• Capability to manage large-item outbound processes under pressure.

Responsibilities

• Lead the outbound team and oversee staffing and training.
• Drive efficiency by optimizing pick/pack/load cycles.
• Supervise the outbound process and ensure compliance with regulations.
• Coordinate shift schedules and manage overtime.
• Generate outbound accuracy and shipping reports.
• Collaborate with freight forwarders on dispatch issues.
• Conduct audits to prevent mis-shipments.

Skills

Leadership and Team Management

Problem-solving

Fluent in English

Fluent in Mandarin

Education

Bachelor’s Degree in Logistics, Supply Chain, or related field

Job description

Responsibilities

• Leadership and Team Management: Lead the outbound team for large items, overseeing staffing, training on heavy equipment operation, and enforcing safety discipline.
• Performance Enhancement: Drive outbound efficiency by optimizing pick/pack/load cycles for oversized goods; implement productivity tracking to meet daily shipping cutoff times.
• Operational Oversight: Supervise the entire outbound process for large items, including order wave release, heavy-duty forklift loading, and truck scheduling. Ensure strict adherence to weight distribution and cargo securement regulations.
• Schedule Management: Coordinate outbound shift schedules based on carrier appointment windows and ocean/air freight cutoffs; manage overtime during peak shipping seasons.
• Reporting: Generate outbound accuracy reports, on-time shipping rates, and damage incident reports specific to large-item handling.
• Customer Service Excellence: Collaborate with freight forwarders and trucking companies to resolve dispatch issues and provide end-customer shipment visibility.
• Security and Integrity: Conduct regular audits of outbound staging areas to prevent mis-shipments and ensure high-value item security.

Qualifications

• Educational Background: Bachelor’s Degree in Logistics, Supply Chain, or related field preferred.
• Professional Experience: At least 1 year of experience in large/bulky item outbound operations.
• Industry Expertise: Deep understanding of LTL/FTL carrier requirements, oversized packaging standards, and cross-border outbound documentation.
• Leadership Skills: Strong problem-solving under high-volume outbound pressure; ability to coordinate between warehouse floor and carrier dispatchers.
• Language Proficiency: Fluent in both English and Mandarin.
• Working Visa sponsorship is available for qualified employees.

Job Type: Full-time, Onsite

Work Location: Linden, NJ 07036

Schedule: Monday to Friday, 08:30 AM ~ 05:00 PM

Pay: $75,000.00 - $100,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance