Warehouse Operator, Screening

DSV Air & Sea Inc.; Franklin Park (IL); On-site; USD 23,419 - 27,552; Full time

Job summary

DSV Air & Sea Inc. in Illinois is seeking a warehouse/logistics associate to create, coordinate, and complete shipments between the company and clients. You will coordinate with off-site locations, suppliers and vendors to meet deadlines and track all shipments.

Process orders and ensure shipment schedules are met, and develop operational reports as needed. The role serves as a primary contact for customer service to ensure accurate delivery and timely communication.

Qualifications

• Must have forklift experience.
• Minimum 3 years of relevant work experience in customer service and logistics.
• Material Handling Certification.
• Dangerous Goods Qualification.
• Forklift Operation and Certification.
• Some experience with Warehouse Management Systems.
• English preferred (reading, writing and verbal).

Responsibilities

• Performs daily activities for an assigned shift or within an assigned area or function.
• Adheres to warehouse work instructions for receiving, labeling, storing, shipping and value-added services as required in accordance with DSV Air & Sea standard policies and procedures.
• Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.
• Works with the supervisor, warehouse manager and freight-forwarding teams to identify areas to improve/enhance overall service to the client.
• Unloads inbound shipments safely and moves products to the correct destination; efficiently stages, stacks and loads merchandise in the appropriate areas.
• Loads/Unloads product correctly using the appropriate handling techniques. Segregates, checks and stages inbound product correctly.
• Verifies the driver, trailer, and bills are all for that specific carrier and location. Counts freight with the driver and ensures all requirements are followed. Loads the trailer for safe transit and ensures the driver signs all required paperwork.
• Performs all forklift activities as required.
• Maintains and organizes a clean, safe work environment.
• Maintains an organized and orderly desk/office area.
• Performs other duties as assigned.

Skills

Forklift experience

Customer service

Communication

Detail oriented

Multitasking

Teamwork

Material Handling Certification

Forklift Operation Certification

Dangerous Goods Qualification

Warehouse Management Systems

Job description

Summary

Create, coordinate, and complete shipments of goods between the company and clients. Coordinate with off‑site logistics locations, suppliers and vendors to meet deadlines and track all shipments. Process orders and ensure shipment schedules are met. May develop and maintain operational reports and serve as a point of contact for customer service, ensuring the completion, accuracy, and delivery of transactions for clients.

Duties and Responsibilities

• Performs daily activities for an assigned shift or within an assigned area or function.
• Adheres to specific warehouse work instructions for receiving, labeling, storing, shipping and value‑added services as required in accordance with DSV Air & Sea standard policies and procedures.
• Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.
• Works with the supervisor, warehouse manager and freight‑forwarding teams to identify areas to improve/enhance overall service to the client.
• Unloads inbound shipments safely and moves products to the correct destination; efficiently stages, stacks and loads merchandise in the appropriate areas.
• Loads/Unloads product correctly using the appropriate handling techniques. Segregates, checks and stages inbound product correctly.
• Verifies the driver, trailer, and bills are all for that specific carrier and location. Counts freight with the driver and ensures all requirements are followed. Loads the trailer for safe transit and ensures the driver signs all required paperwork.
• Performs all forklift activities as required.
• Maintains and organizes a clean, safe work environment.
• Maintains an organized and orderly desk/office area.
• Performs other duties as assigned.

Educational background / Work experience

• Must have forklift experience.

Skills & Competencies

Mathematical Skills

• Basic level required with the ability to verify inventory, order accuracy and other quality‑driven initiatives.

Other Skills

• Ability to work with minimal supervision.
• Detail oriented, organized and able to effectively manage multiple priorities.
• Effective interpersonal skills and ability to communicate orally and in writing.
• High level of customer service skills.

Preferred Qualifications

• Minimum 3 years of relevant work experience in customer service and logistics (will consider an equivalent combination of education and/or experience).
• Material Handling Certification.
• Dangerous Goods Qualification.
• Forklift Operation and Certification.
• Some experience with Warehouse Management Systems.

Language skills

• English preferred (reading, writing and verbal).

Computer Literacy

• Proficiency in basic MS Office applications.

Physical and/or Mental Requirements / Working Conditions

• Must be able to lift, bend, stoop, reach, and climb.
• Must be able to lift up to 40 pounds.
• Must be able to operate material‑handling equipment.
• Must be able to stand for several hours per day to perform required job duties.
• Working conditions are normal for a warehouse environment with exposure to changing temperatures.
• Employee is rarely exposed to fumes or airborne particles, toxic or caustic chemicals.
• The noise level in the work environment is usually low to moderate.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $17.00 - $20.00 Hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.