1st Shift Warehouse Operator

DSV Air & Sea Inc.; Bensenville (IL); On-site; USD 24,163 - 30,210; Full time

Job summary

DSV Air & Sea Inc. is seeking a Full-Time 1st Shift Warehouse Operator in Bensenville, Illinois. This role involves creating and coordinating shipments, adhering to warehouse standards, and ensuring safety and quality during operations.

The ideal candidate will have forklift experience and strong customer service skills. Competitive hourly pay ranging from $17.54 to $21.93 is offered, commensurate with experience and qualifications. Join DSV Air & Sea and contribute to a fast-paced logistics environment.

Qualifications

• Must have forklift experience.
• Proficiency in MS Office applications required.
• Ability to operate material handling equipment is essential.

Responsibilities

• Create, coordinate and complete shipments of goods.
• Perform daily activities for an assigned shift.
• Adhere to warehouse work instructions.
• Unload inbound shipments safely and efficiently.
• Verify that trailers and bills match the carrier and location.

Skills

Forklift experience

Detail oriented

Effective communication skills

Customer service skills

Education

3 years of experience in customer service and logistics

Material Handling Certification

Forklift Operation and Certification

Tools

Warehouse Management Systems

MS Office applications

Job description

Location: USA - Bensenville, Devon Avenue

Division: Air & Sea

Job Posting Title: 1st Shift Warehouse Operator

Time Type: Full Time

Summary

Create, coordinate and complete shipments of goods between company and clients. Coordinate with off‑site logistics locations, suppliers and vendors to meet deadlines and track all shipments. Process orders and ensure shipment schedules are met. May develop and maintain operational reports and complete shipments of goods between company and clients. May act as a point of contact for customer service. Ensures the completion, accuracy, and delivery of transactions for clients. May dispatch requests to transportation providers.

Duties and Responsibilities

• Performs daily activities for an assigned shift or within an assigned area or function.
• Adheres to specific warehouse work instructions for receiving, labeling, storing, shipping and value‑add services as required in accordance to DSV Air & Sea standard policies and procedures.
• Meets company objectives in the areas of performance, safety, quality, leadership, and customer service.
• Works with the supervisor, warehouse manager and freight forwarding teams to identify areas to improve/enhance overall service to the client.
• Unloads inbound shipments safely and moves products to the correct destination. Efficiently stages, stacks and loads the merchandise in the appropriate areas.
• Efficiently moves product from staging and/or unloading areas into the correct load door and the assigned trailer. Ensures that the trailer is secured and chocked prior to entering the trailer in accordance to the safety policies.
• Loads/Unloads product correctly using the appropriate handling techniques. Segregates, checks, and stages inbound product correctly.
• Verifies the driver, trailer, and bills are all for that specific carrier and location. Counts freight with the driver and ensures all requirements are followed. Loads the trailer for safe transit and ensures the driver signs all required paperwork.
• Performs all forklift activities as required. Performs labeling, sorting, wrapping, packing, and repacking as needed; maintains the facility to provide a clean, safe work environment.
• Maintains an organized and orderly desk/office area.
• Performs other duties as assigned.

Educational Background / Work Experience

• Must have forklift experience.

Skills & Competencies

Mathematical Skills

• Basic level required with the ability to verify inventory, order accuracy, and other quality‑driven initiatives.

Other Skills

• Ability to work with minimal supervision.
• Detail oriented, organized and able to effectively manage multiple priorities.
• Effective interpersonal skills and ability to communicate orally and in writing.
• High level of customer service skills.

Preferred Qualifications

• Minimum 3 years of relevant work experience in customer service and logistics (will consider an equivalent combination of education and/or experience).
• Material Handling Certification.
• Dangerous Goods Qualification.
• Forklift Operation and Certification.
• Some experience with Warehouse Management Systems.

Language Skills

• English preferred (reading, writing and verbal).

Computer Literacy

• Proficiency in basic MS Office applications.

Physical and/or Mental Requirements / Working Conditions

• Must be able to lift, bend, stoop, reach, and climb.
• Must be able to lift up to 40 pounds.
• Must be able to operate material handling equipment.
• Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported.
• Working conditions are normal for a warehouse environment with exposure to changing warehouse temperatures.
• While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals.
• The noise level in the work environment is usually low to moderate.

At‑Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. (Except if employed in Montana, where termination requires just cause.)

Compensation

For this position, the expected base pay range is $17.54 - $21.93 Hourly. Actual compensation will be determined based on job‑related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Benefits

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

Equal Employment Opportunity

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.