Warehouse Operations - Supv, Warehouse

CJ Logistics America; Richmond (VA); On-site; USD 70,000 - 80,000; Full time

Job summary

CJ Logistics America is seeking a Warehouse Supervisor to lead a shift at the Logistics Center, driving productivity, quality, and safety while coaching and developing the team to sustain high performance.

You will work with cross-functional partners on continuous improvement, manage timekeeping and attendance, and promote a safe, union-free workplace through proactive leadership and clear communication.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 1–3 years of experience supervising others.
• Strong leadership, organization, and cross-functional teamwork.
• Commitment to maintaining a safe work environment.
• Excellent planning and communication skills.
• Proficiency with MS Office (Excel and Word).

Responsibilities

• Engage and inspire the workforce through daily interaction and motivation.
• Lead shift meetings, set priorities, and communicate goals.
• Address concerns, resolve issues, and foster a union-free culture.
• Drive safety initiatives and participate in safety committees.
• Implement continuous improvement and best practices across operations.
• Manage attendance, payroll compliance, and timekeeping.
• Collaborate with leadership on supply management and maintenance scheduling.
• Provide coaching and performance feedback to improve productivity.

Skills

Leadership

Communication

Teamwork

Safety awareness

Planning

Analytical skills

Problem solving

Time management

Education

Bachelor’s Degree in Supply Chain Management

Tools

Excel

Word

Job description

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Schedule

Flexible hours may be required to support deadlines or cross-functional collaboration.

Compensation

• Compensation Range: $70,000 annually
• Shift Differential: $0 per hour
• Incentive eligible: No

Position Overview

The Warehouse Supervisor is responsible for leading and engaging employees at the Logistics Center to achieve productivity, quality, and safety goals. This role oversees a specific shift and focuses heavily on coaching, supporting, and developing the team to ensure efficient and consistent performance. The Warehouse Supervisor will also work closely with cross-functional teams to implement continuous improvement initiatives and operational best practices.

Essential Job Duties & Responsibilities

Engage and Inspire the Workforce

• Build strong relationships with employees through daily interaction and motivation.
• Lead daily shift meetings to align the team on priorities and expectations.
• Address employee concerns and resolve issues; elevate when needed.
• Clearly communicate team goals, performance results, and updates.
• Lead and participate in site-wide activities, including social awareness initiatives and employee events.
• Facilitate monthly safety committee meetings and foster a safety-first culture.
• Lead and participate in site management meetings and employee roundtables.
• Foster positive employee relations and support efforts to maintain a union-free workplace.

Drive Operational Excellence

• Understand and communicate shift, customer, and Logistics Center goals.
• Execute daily work plans, adjusting workflows as needed to meet targets.
• Apply CJ Logistics America's Labor Management Program, including regular performance observations.
• Support inventory control and quality assurance by participating in audits.
• Provide frontline input on staffing needs to leadership.
• Collaborate with leadership on supply management and maintenance scheduling.

Manage and Develop Employee Performance (Includes Safety, Quality, and Productivity)

• Observe, coach, and provide timely performance feedback.
• Track and communicate Forklift Operator productivity and quality metrics.
• Conduct regular safety observations and participate actively in safety initiatives.
• Oversee employee timekeeping and attendance, ensuring payroll compliance.
• Promote and implement operational best practices.
• Shadow Forklift Operators to understand process execution and identify improvement areas.
• Identify training and cross-training needs, and deliver hands-on training as needed.
• Perform process quality checks and manage related program activities.

Connect Employees to Customer Objectives

• Communicate customer-specific requirements clearly and consistently.
• Review operational performance against customer expectations.
• Help team members understand their role in supporting broader customer goals and success.

Required Qualifications

Perform other related job duties as assigned or required.

• Bachelor’s Degree in Supply Chain Management, Logistics, Business, or a related field is preferred – or equivalent relevant experience.
• 1-3 years of experience supervising others
• Proven leadership skills with strengths in organization, communication, and cross-functional teamwork.
• Strong commitment to maintaining a safe work environment – exhibiting passion for safety.
• Excellent planning, organizational, interpersonal, and verbal/written communication skills with a high level of emotional intelligence.
• Foundational skillset in Microsoft Office applications including Excel and Word.
• Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
• Strong analytical and problem solving skills
• Ability to effectively engage with both frontline employees and leadership teams to positively influence culture and drive results.

Preferred Qualifications

• Experience operating or overseeing use of Material Handling Equipment (MHE).
• Prior experience utilizing Blue Yonder or Körber WMS systems.
• Understanding of warehouse operations with experience in a distribution and/or manufacturing environment.

Physical Requirements

This position requires the physical ability to:

• Stand and/or walk for extended periods (up to 8 hours, depending on shift)
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones occasionally
• Reach with hands and arms overhead and below waist level
• Lift, carry, push, or pull up to 50 pounds
• Occasionally lift heavier items with or without assistance